- TEKsystems (Winston Salem, NC)
- …EST. Schedules will be assigned based off of scheduling need. Job Description: The Contact Center Customer Service Representative is the all-important ... point of contact with a company's Education Solutions customers. The Contact Center Customer Service Representative must closely and accurately… more
- BCA Financial Services, Inc. (Charlotte, NC)
- …front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer service , ... environment, where you can be solution driven, provide exceptional customer service , all while being rewarded and...call center representative, remote work, virtual call center , work from home, remote work from home, patient… more
- TEKsystems (Charlotte, NC)
- …with operational policies, new products and procedures. The candidate focus is on Customer Service / Contact Center experience with typing/writing and ... grammar skills to handle chats as well as calls. Skills Customer service , Call center Top Skills Details Customer service ,Call center Additional… more
- TEKsystems (Charlotte, NC)
- …with operational policies, new products and procedures. The candidate focus is on Customer Service / Contact Center experience with typing/writing and ... Top Skills: Customer service , Call center Description Our Service Center is currently seeking talented individuals to join our team. The Customer … more
- TEKsystems (Charlotte, NC)
- …with operational policies, new products and procedures. The candidate focus is on Customer Service / Contact Center experience with typing/writing and ... grammar skills to handle chats as well as calls. Skills Customer service , Operations Specialist, Call Center Representitive, Customer Support, Technical… more
- TruGreen (Charlotte, NC)
- …an employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... in an inside sales environment. This role will support Contact Center leadership with delegated responsibilities around...of leadership team coverage plans + Ability to build customer relationships and provide customer service… more
- ManpowerGroup (Charlotte, NC)
- Our client, a leader in the financial services industry, is seeking a Contact Center PM - VMO to join their team. As a Contact Center PM - VMO, you will ... be part of the Project Management Office supporting contact center modernization initiatives. The ideal candidate will demonstrate strong leadership,… more
- First Horizon Bank (Winston Salem, NC)
- …+ High school diploma or equivalent required + Minimum two years of customer service experience or equivalent combination of education, training, and experience ... First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things.… more
- TIAA (Charlotte, NC)
- …open to feedback - Performs well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is helpful (though again, not ... current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course,...are skills and qualities we look for: - Strong customer service mindset - Professionalism - reliable,… more
- Robert Half Office Team (Charlotte, NC)
- …accurate records and documentation within HR systems. * Deliver exceptional customer service in a contact center environment, handling high call volumes ... We are looking for an experienced and detail-oriented HR Contact Center Representative to join our team...* Prior experience in handling inbound calls and providing customer support with a focus on accuracy and thoroughness.… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …students, parents, faculty, and staff, and other external entities and providing excellent customer service . + This work may also include research, planning, ... working in higher education preferred. + Telephone operations and customer service experience in a high performance,... experience in a high performance, high volume inbound contact center environment required; (multi-channel contact… more
- Bank of America (Charlotte, NC)
- Sr. Service Specialist - CashPro & Technical Service Center Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Sr- Service -Specialist CashPro Technical- Service - Center \_25044480-2) **Job Description:**… more
- Allied Universal (Charlotte, NC)
- …Government and more. **Overnight 12AM - 8AM** **$22 / hour** **Responsibilities:** + Provide customer service to our clients by carrying out safety and security ... positively impacts the communities and customers we serve. As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries… more
- Wells Fargo (Charlotte, NC)
- …a total client experience **Required Qualifications:** + 4+ years of Customer Service , Financial Services or Contact Center experience, or equivalent ... **About this role:** Wells Fargo is seeking a Customer Service Manager to join the Alternative Investments team within Wealth and Investment Management as part… more
- Coinbase (Charlotte, NC)
- …the customer experience through technology and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- UGI Corporation (Charlotte, NC)
- …or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... to customer complaints when needed. + Willingly supports additional customer contact types/cases as assigned. + Effectively supports/leads employee training;… more
- Olympus Corporation of the Americas (Charlotte, NC)
- …and service . + Respond to customer inquiries, maintain a good customer service reputation by complying with all regulatory requirements, and all aspects ... user needs clearly, and make effective decisions while communicating solutions. + Strong customer service skills with the ability to work effectively with field… more
- Elevance Health (Winston Salem, NC)
- …regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of ... external and internal customers with requested information. + Proficient in all basic customer service functions. + Receives and places follow-up telephone calls… more
- Aaron's Inc (Charlotte, NC)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... information in the store computer system and documenting all customer payment appointments. + Direct contact with...+ Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and… more
- Wells Fargo (Charlotte, NC)
- …**Desired Qualifications:** + Proven experience of working on Contact Center technologies, specifically support of self- service and routing solutions + ... vendors in a CCaaS environment to build and maintain contact center experiences + Proven use cases...+ Proven use cases that include the creation of self- service voice flows including complex product and customer… more