- Methodist Health System (Dallas, TX)
- …Week :** Wednesday - Saturday **Work Shift :** **Job Description :** Your Job: The Help Desk Analyst provides quality IS related technical support with a high ... Availability to travel between campuses Your Job Responsibilities: * Adhere to Help Desk best practices and to shift scheduling. This includes volunteering to… more
- Glory Global Solutions (Dallas, TX)
- Help Desk Agent - Carrollton, TX City/State Dallas/TX Location United States/Carrollton, TX Department Service - Call Centre/Customer Service Apply Now ... is currently expanding it's Call Center in Carrollton, TX. We are looking for Help Desk Agents to join our team Potential to go Remote after 6 Months GLORY… more
- Robert Half Technology (Richardson, TX)
- …expanding company in the Real Estate & Property industry, apply for Robert Half's Help Desk Analyst role, which will be responsible for supporting local and ... will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a… more
- Glory Global Solutions (Carrollton, TX)
- Help Desk Trainer-Carrollton, TX City/State Carrollton, TX Location United States/Carrollton, TX Department Service - Call Centre/Customer Service Apply Now ... The incumbent will support all training tasks related to the Help Desk /Dispatch departments, the knowledge base, and the learning management system. MAIN… more
- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced ... sound knowledge of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while… more
- Berkshire Hathaway Automotive (Irving, TX)
- Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the team. The IT Help Desk Technician is responsible for providing quality ... our Headquarters in Irving, Texas. Salary range is dependent on experience. Working hours: Our help desk is open from 7:30 am to 7:00 PM CST Monday to Friday and… more
- Robert Half Technology (Dallas, TX)
- …upper management. + Diagnose, troubleshoot, and resolve or escalate issues reported to the help desk . + Monitor, manage, and document all actions and solutions ... is a plus. + Reporting: Develop weekly and monthly reports on the help desk team's productivity. + Team Support: Monitor, mentor, coach, and assist team members… more
- Robert Half Technology (Irving, TX)
- Description We are seeking a Help Desk Manager to join our team in the Apparel Manufacturing industry, based in Irving, Texas. In this role, you will be ... responsible for overseeing the continuous improvement of our Service Desk , which includes infrastructure, phone, and desktop support. Your focus will be on… more
- Robert Half Technology (Plano, TX)
- Description Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. If you're a creative with ... and the company will be a good fit for this position. POSITION: HELP DESK ANALYST (X2) LOCATION: PLANO RATE: $25-$29 DEPENDING ON EXPERIENCE DURATION: 6 MONTHS… more
- Robert Half Technology (Dallas, TX)
- Description We are offering an opportunity for a Help Desk Analyst I in the construction/contractor industry, located in Dallas, Texas. This role is crucial to ... our team as it provides first-level technical support to end-users across the organization. The successful candidate will be responsible for resolving basic hardware, software, and network issues, ensuring exceptional customer service and timely problem… more
- Robert Half Technology (Dallas, TX)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst III in the education industry, based in Dallas, Texas. The role ... involves managing media technology, developing strategies for technology use in education, and collaborating with educational leaders and staff to meet the technological needs of the institution. Responsibilities: * Oversee media technology across the… more
- NCR Atleos (Frisco, TX)
- …liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues + Create, review and close tickets and ... maintain accurate customer records + Answer inbound calls from clients, customers, and external vendors + Ability to follow call tree to accurately transfer calls to the appropriate department based on the condition of the caller + Provide efficient… more
- Travelers Insurance Company (Richardson, TX)
- …Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: + Demonstrates a ... Identifies and develops problem resolution and knowledge database for use by service desk staff. Assumes ownership for a positive customer interaction for all calls… more
- Advancial (Dallas, TX)
- **Responsibilities** **SUMMARY:** Responsible for the administration of the IT help desk by providing technical support for help desk tickets and calls. ... include the following. Other duties may be assigned. + Administers the Help Desk function relating to IT Operations and telecommunications: answers the Help… more
- The University Of Texas At Dallas (Dallas, TX)
- …Richardson Job Description: The Director of Student Support and Outreach manages the Graduation Help Desk ( GHD ) and other projects dedicated to student ... generated when students, faculty, and staff request support from the Graduation Help Desk . This role is expected to provide stellar customer service and ensure… more
- Fiserv (Frisco, TX)
- …at Fiserv. **Job Title** ATM Customer/Contact Center Support **What does a successful Help Desk Analyst do at Fiserv:** This position is responsible for ... monitoring and troubleshooting ATMs, hosts and transition authorization approvals in a Help Desk / Service Desk environment. Providing monitoring and support… more
- PrincePerelson & Associates (Plano, TX)
- …someone who has worked in cloud based IT applications and is able to provide general help desk and service desk support. We are also a fixed environment ... + Experience with SaaS integrations and Freshworks, JIRA ITIL Service Desk configuration/implementation + Experience deploying and managing OKTA or other identity… more
- Flexport (Dallas, TX)
- …across our office and an ambassador of employee security. + Work in conjunction with IT Help Desk on new hire workstation setup and office moves. + Admin support ... and passionate Workplace Coordinator for our growing team to help in building and scaling business expansion projects. PLEASE...office. Interested? Keep reading! **What you'll do:** + Front Desk Duties: Be the welcoming face of Flexport answering… more
- Capital One (Plano, TX)
- …Diploma, GED or equivalent certification + At least 1 year of remote help desk support experience **Preferred Qualifications:** + Associate's Degree in Computer ... 1 years of Windows OS support experience + At least 2 years of remote help desk support experience **_At this time, Capital One will not sponsor a new applicant… more
- Sinclair Broadcast Group (Dallas, TX)
- …operation centers. Initially, this role will be the primary point of contact for a third-party help desk but will be expected to plan and execute a strategy to ... manage ITSM incidents and changes + Act as the point of contact for help desk and local engineers for end user devices. + Determine life-cycle strategy for end… more