- HUB International (Roseville, CA)
- **THE OPPORTUNITY:** The Bilingual Korean speaking Client Advocate acts as a benefit advocate for our clients. Helps resolve employee benefit issues, as well as ... within the insurance industry. + Ability to respond to customer needs, solicit customer feedback to improve...impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific… more
- Norstella (Sacramento, CA)
- …Retention & Net Renewal Retention goals. **Qualifications:** + Customer focused & experience of being a customer advocate within the organization. + ... process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice...and internal ecosystem. + Customer focused & experience of being the customers' advocate within… more
- Confluent (Sacramento, CA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... factors when determining compensation, including work history, education, professional experience , and location. The actual pay may vary depending...US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You… more
- Confluent (Sacramento, CA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well...streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You… more
- SolomonEdwards (Sacramento, CA)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- Acxiom (Sacramento, CA)
- …team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured, disciplined approaches to ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- NTT America, Inc. (Sacramento, CA)
- …customer focus within the team + Be a decision maker regarding conflicting customer priorities/requirements + Be an advocate for customers within NTT Data ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- Confluent (Sacramento, CA)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Acxiom (Sacramento, CA)
- …team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured, disciplined approaches to ... templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in...years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings… more
- NTT America, Inc. (Sacramento, CA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... **Education:** Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success, account management,… more
- Coinbase (Sacramento, CA)
- …its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the ... issues at the root cause. * Represent and advocate for the customer across organizations to...needs before they become an issue to simplify the customer experience , reduce friction, and strengthen trust… more
- Nelnet (Sacramento, CA)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative...teams to resolve client related problems and issues. + Advocate for client needs, such as new features, services… more
- Lumen (Sacramento, CA)
- … customer experience , product features/functionality, and service implementation/management. + Customer Advocate : Acts as customer advocate , ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Lumen (Sacramento, CA)
- …to drive development & integration, establish and maintain alignment between the customer experience and development roadmaps, ensure adherence to standard ... architecture, cloud platforms, and relevant development technologies. + Extensive experience with digital platforms, enterprise customer portals, and/or… more
- Acxiom (Sacramento, CA)
- …team expectations around value delivery timelines **Problem Solver & Success Advocate ** * Proven experience using structured, disciplined approaches to ... Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from...**What You Will Have:** * Bachelor's degree or relevant experience * 8+ years of consulting experience … more
- Sacramento County (Sacramento, CA)
- …of a behavioral health consumer. AND Two years of full-time paid or volunteer experience as a peer counselor or advocate for children/youth or adults receiving ... state, and local laws, codes, and regulations + Apply customer service skills, including the identification of customer...consumer. AND Two years of full-time paid or volunteer experience as a peer counselor or advocate … more
- Lincoln Financial (Sacramento, CA)
- …and external customers, analyzing various aspects of our service offering and being an advocate on behalf of the customer for driving positive change. If this ... Partner Consultant, you will provide a world class client experience for retirement plans joining Lincoln. Your ability to...clients' overall service requirements are satisfied. + You will advocate on the customer 's behalf to influence… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …integrations. Beyond solving escalations, you will contribute to improving product quality, advocate for customer needs, and help shape scalable escalation ... + Collaborate with Engineering, QA, and Product teams to resolve defects and advocate for customer -driven feature improvements + Design and implement temporary… more
- Polaris Industries (Sacramento, CA)
- …units, branded accessories, and apparel. The REM will execute in-store product and customer experience training, as well as support local and regional events ... partners and escalate when appropriate to quickly resolve issues with win/win solutions. ** Customer Experience ** + Lead customer -first mindset across the… more
- The Estee Lauder Companies (Sacramento, CA)
- …for basic, launch, holiday business. + Apply knowledge of account's business and customer , and brand strategy for category/SKU analytics to provide input as needed. ... Help to manage inventory levels including phase-ins, phase-outs, discos, returns ( customer and RTVs), DIFs, testers, inventory adjustments and markdowns, with… more