- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Entergy (Little Rock, AR)
- … service environment + CSS Senior: 10+ years experience within a customer service environment. Preferred: Quality monitoring experience within the ... every location in which the company has facilities. This policy applies to all terms and conditions of employment...position. **Job Segment:** QA, Quality Assurance, Inspector, Law, Quality , Technology, Customer Service ,… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Bank OZK (Little Rock, AR)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... quality reviews and needs assessments to ensure quality standards and service requirements are met....in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate… more
- Bank OZK (Little Rock, AR)
- … quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of ... agent interactions, and implementing training and feedback initiatives to enhance service quality . Provides data-driven, actionable insights to both leadership… more
- Humana (Little Rock, AR)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Bridgestone Americas (North Little Rock, AR)
- … tasks as required. Pay Range: $13.95 - $20.88 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Walmart (North Little Rock, AR)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Little Rock, AR)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Rock Region METRO (North Little Rock, AR)
- … policy compliance, uniform regulation, general appearance, physical condition, customer service , proper fare collection, general demeanor; documents daily ... resolution, provide information, carry out assignments and maintain high quality and timely transit service . ESSENTIAL FUNCTIONS:...in transit operations. + Principles and practices of good customer service . + Safe driving practices. +… more
- ARAMARK (Benton, AR)
- **Job Description** The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing ... daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices....food items, beverages, and + Add garnishments to ensure customer happiness and eye appeal + Coordinate and assist… more
- Terumo Medical Corporation (Little Rock, AR)
- …**Knowledge, Skills and Abilities (KSA)** + Strong presentation, analytical and customer service skills complimented by an aggressive, solutions oriented ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- GE HealthCare (Little Rock, AR)
- …and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality ... be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll...and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy… more
- Walmart (Little Rock, AR)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Humana (Little Rock, AR)
- …of Individual or Group Medicare. **Required Qualifications** + **2 years of customer service experience** + Demonstrated experience with providing strong ... grievances. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. + Works within...customer service and attention to detail while actively listening. +… more
- Walmart (Little Rock, AR)
- …members. Work in our meat department and you'll be on the front-lines of customer service -your smile can make the difference between a good shopping experience ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Walmart (Little Rock, AR)
- …18 years of age or older. 6 months retail experience AND 6 months customer service experience. **Preferred Qualifications ** _Outlined below are the optional ... **Position Summary ** **What you'll do ** Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members… more
- Humana (Little Rock, AR)
- …poised to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. Within this business area, we are ... Product Manager - Growth & Operations will champion the customer lifecycle, drive growth opportunities, and optimize both operations...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Humana (Little Rock, AR)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... the digital roadmap, representing the needs of the overall agent, member, or customer experience. Must be a self-starter who understands digital, customer , and… more
- Walgreens (Little Rock, AR)
- …a distinctive and delightful customer experience. + Learns and champions pharmacy policy , procedures, and customer service best practices needed to ... positive customer experience. + Models and shares customer service best practices with all team...of pharmacy, in accordance with state, federal, and company policy . Reviews and complies with the Walgreen Co. Pharmacy… more