- Wheeler Machinery (Salt Lake City, UT)
- Technical Support II Salt Lake City, UT Description The **IT Support Specialist II** is entrusted with the vital task of implementing, administering, and supporting ... recovery as needed. + Follow up with IT Support Specialist I escalations and provide insight regarding resolutions +...incidents or VIP customer support needs, ensuring a seamless escalation process. + Accept incoming calls regarding open tickets… more
- TEKsystems (Salt Lake City, UT)
- …of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office suite Top ... Skills Details complaint handling, complaint resolution, escalation calls Additional Skills & Qualifications Desired Skills Strong communication skills with the… more
- University of Utah Health (Salt Lake City, UT)
- …Salt Lake County residents for on-demand, in-person crisis intervention, de- escalation , suicide risk assessment, and connection to behavioral health resources. ... mitigate future behavioral health crises. + Follows all behavior management, de- escalation strategies, and crisis intervention protocols and procedures. + Ensure all… more
- Target (Riverdale, UT)
- …them build and develop skills for a career. The role of a Target Security Specialist can provide you with the:** + Skills using intelligence-led tactics to keep team ... management; providing support to both guests and team members + Skills in de- escalation as well as experience with physical security controls and culture + Ability… more
- Amazon (Salt Lake City, UT)
- …join us on our journey! About the Role: As the Regional Facilities Specialist , you will oversee operations across multiple locations in the assigned region, ... to eliminate/mitigate the downtime of critical facility assets - Provide regional escalation support for onsite maintenance teams, for items related to Fire, Life,… more
- JPMorgan Chase (Pleasant Grove, UT)
- …and empower efficient trading. **Job Summary** As a Level 2 Technical Client Service Specialist in our front office team, you will play a critical role in providing ... services to Neovest customers. You will serve as an escalation point for the Level 1 support team, offering...seamless customer experience. **Job Responsibilities** - Act as an escalation point for the Level 1 support team, providing… more
- U-Haul (Salt Lake City, UT)
- …around all kinds of technology, consider becoming U-Haul Company's newest Field Computer Specialist . In this role you will be responsible for all computer and ... SmartDollar Program + U-Haul Federal Credit Union membership Field Computer Specialist Primary Responsibilities: + Maintain maximum uptime for computer systems and… more
- Patterson Companies, Inc. (Salt Lake City, UT)
- …that they build a stronger and successful organization. **Job Description:** The Support Specialist - Tier I properly responds to inbound and outbound customer calls ... of verbal guidance and remote connection to the customer's computer(s). The specialist documents the type of inquiry, clarifying details, steps taken, resources… more
- University of Utah (Salt Lake City, UT)
- …**Open Date** 09/29/2025 **Requisition Number** PRN43209B **Job Title** Data Entry Specialist **Working Title** Data Entry Specialist **Career Progression ... missing links, failed activations). o Capture screenshots and relevant details for escalation to technical teams or vendors as needed. General Administrative Support… more
- Sunrun (Lehi, UT)
- …to meet Customers' needs now and in to the future.** **Responsibilities** **Energy Specialist : As an Energy Specialist , you'll be our customer's trusted point ... guide customers through their solar experience. Your negotiation and de- escalation expertise will turn challenging situations into positive outcomes, maintaining… more
- General Motors (Salt Lake City, UT)
- …right opportunity for you. The Business Operations Incident Management & Applications Specialist will be responsible for becoming a subject matter expert (SME) in ... of bundled Service Lane Support (SLS) application SMEs to support escalation processes, investigations, product development, collaborate with business owners and… more
- Arrow Electronics (Salt Lake City, UT)
- **Position:** Product Specialist - Azure **Job Description:** As a leading Microsoft Indirect Provider, Arrow relies on a dynamic team to propel its business. ... contract management and handling support escalations + Act as the primary escalation point for vendor-related queries and support requests **What We Are Looking… more
- Lucid Software (Salt Lake City, UT)
- …partner with leaders such as Google, Atlassian, and Microsoft. As a Product Support Specialist , you will be on the front lines interacting with Lucid's biggest and ... be expected to own areas of Product expertise and to serve as an escalation path for other members of the Customer Operations team. **Responsibilities:** + Manage… more
- Brivo (Lehi, UT)
- Summary As a Multifamily Implementation Specialist at Brivo, you will play a critical role in driving the successful deployment and integration of our solutions ... proactively addressing challenges to avoid delays or disruptions. Serve as the escalation point for resolving complex technical or operational issues. + Customer… more
- JobNimbus (Lehi, UT)
- …+ Troubleshoot and test software issues and escalate findings to the technical escalation team if needed. + Proactively submit feedback recommendations on the user's ... us up to get more information) Matt Nelson (https://www.linkedin.com/in/matt-nelson-35ba91/) - Specialist in hiring amazing people, lover of music, Connect Four,… more
- Nutanix (Salt Lake City, UT)
- …team, and provide mentorship and training to them once onboard. + Provide an escalation point for pre-sales and post-sales technical issues that arise. + Build and ... responsibility for Solutions Architects and Specialists including expenses, quarterly check-ins, escalation conversations, etc. + Ability to travel about 30% of the… more
- Robert Half Accountemps (Bluffdale, UT)
- …report for past due accounts and is responsible for investigation, analysis, escalation , and resolution to ensure timely payment. + Maintain and reconcile accounts ... receivable ledger accounts, financial statements, and reports on a monthly basis. + Responsible for cash collection forecast and ad hoc reporting of billing and collection efforts. + Assists with month end close reconciliations. Requirements + Degree in… more
- Leidos (Hill Air Force Base, UT)
- …for training, standard operating procedures, and tools capabilities. * Incident Escalation : Fault escalation , customer coordination and communications, and ... CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist , ITILv4, CCA-N, CCA-V, SolarWinds Certified Professional Program Come break… more
- Zoom (Salt Lake City, UT)
- …enterprise technologyecosystem. You'll serve as the integration SME and ultimate escalation point for pre-sales engineers, helpingconnect the dots between Zoom's ... technical roles including solutions architecture, sales engineering, or integration specialist work, with demonstrated experience in platform integrations and API… more
- Datavant (Salt Lake City, UT)
- …analysts to ensure timely and thorough investigation, documentation, and escalation of potential Unauthorized Disclosures (UADs). Provide guidance on evaluating ... and development of training materials for the _Datavant Health Information Specialist Certification Program_ , ensuring that course content reflects current… more