- GRAIL (Menlo Park, CA)
- …technology, and healthcare companies. For more information, please visit grail.com . The Provider Experience Lead ( CX Architect) is committed ... (patient, provider , B2B customers, etc.) in both cross-functional and experience -driven initiatives. The CX Architect is curious and persistent about… more
- Capgemini (San Francisco, CA)
- …**YOUR ROLE** _We are seeking dynamic_ **_Senior Consultants_** _within frog's_ **_Customer Experience ( CX ) Transformation team_** _, which focuses on Customer ... or Marketing, with a strong analytical skill set. This role requires experience in_ **_Marketing, Sales, Customer Service and Commerce,_** _with a proven ability… more
- Capital One (San Francisco, CA)
- …digital experience over time** **As Sr Director on the CXF team, you will lead the CX Optimization & Governance team, chartered to optimize and maintain a ... Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is...of business to build prospect experiences and end-to-end journeys.** ** CX Optimization & Governance: This team establishes the strategy… more
- DoorDash (San Francisco, CA)
- …that detect and prevent fraud, account takeovers, and identity abuse-without compromising user experience . Our mission is to preserve trust as we grow into new ... login to ongoing engagement, we're building a secure, seamless experience for millions of Consumers, Dashers, and Merchants every...all DoorDash products and verticals. We're looking for a Lead Product Manager to lead strategy and… more
- Intuit (San Francisco, CA)
- …awesome customer experiences for TurboTax and Credit Karma! Intuit is seeking an experienced CX leader to lead a Credit Karma Customer Success team within ... of leading winning teams + Develops and grows an exceptional team of CX professionals, prioritizes the team's work to maximize effectiveness and impact both at… more
- Gilead Sciences, Inc. (Foster City, CA)
- …reimbursement, trade operations, pricing, and drug distribution pathways. + **Customer Experience Acumen:** Familiarity with CX metrics (CES, CSAT, NPS) ... leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader...at Gilead. Join us in building a new strategic pillar- CX , Digital Health & AI Solutions-that will redefine patient… more
- IBM (San Francisco, CA)
- …to engage effectively with both technical and non-technical stakeholders. * Ability to lead workshops and provide training to ensure end-users can fully leverage ... * Oracle Cloud Certification (eg, Oracle Cloud Infrastructure, Oracle ERP Cloud, Oracle CX Cloud). * Experience in business transformation and growth strategies… more
- Amazon (San Francisco, CA)
- …and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are ... pride ourselves in providing every customer a world class experience .Our mission is to make technology in homes and...serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to… more
- EPAM Systems (San Francisco, CA)
- EPAM is seeking a dynamic and highly skilled **SAP Business Consulting Manager** to lead our SAP engagements and serve as a trusted advisor to clients on SAP ... transformation projects. In this pivotal role, you will lead global project teams and oversee the implementation of diverse SAP products. Join EPAM and contribute to… more
- Amazon (San Francisco, CA)
- …development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative ... and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an...central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for… more
- SAP (Palo Alto, CA)
- …to drive solution readiness for current and future markets + Positioning and Strategy: Lead the positioning of EAM and SCM in Utilities, including the development of ... and GTM Content: Support the roll-in of customer requirements, provide go-to-market content, and offer industry solution expertise in...positive attitude toward customers and colleagues + Strong Team Lead as well as Team Worker skills + Strong… more
- DoorDash (San Francisco, CA)
- …with Workforce Planning, Operations, Access Command Center, Vendor Partners, and CX Tools teams to ensure seamless integration and support. + Collaborate ... system capabilities, proposing enhancements and process improvements that elevate user experience and reporting accuracy. + Collaborate with vendor partners to test,… more
