- Meta (San Francisco, CA)
- …recommend improvements to reduce customer issues. **Required Skills:** Product Specialist - Product Support & Insights Responsibilities: 1. Leverage product ... business and seller experience on the platform 3. Monitor and analyze support escalations for feedback and bug-related trends 4. Separate business and seller… more
- BMO Financial Group (Walnut Creek, CA)
- Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. ... and outbound calls. + Coordinates marketing activities and sales material to support client / prospect conversations. + Provides knowledge detailed information about… more
- Abbott (Alameda, CA)
- …business. **What you will bring:** + Prior experience in Tier 2 or Tier 3 customer specialist teams + Social media questions and comments experience + An ... handle more complex and niche type tickets and help support us in putting the customer first....ad-hoc questions and comments. + Responsible for handling technical escalations and more advanced inquiries that are beyond the… more