- Insight Global (San Francisco, CA)
- …management, incident management) * Bachelors degree or equivalent training * Prior helpdesk, service desk or call center environment * Experience with Service ... a non-technical audience with a high degree of Customer Service . * Manage identified issues to resolution and perform...issues and solutions per encounter via work tickets in Service Now. * Provide front line support for a… more
- Robert Half Technology (San Leandro, CA)
- Description Robert Half has a fantastic opportunity for a talented Help Desk Analyst II. In this role, the Help Desk Analyst ll will be responsible for ... support to end users, troubleshooting computer, software, and network issue. The Help Desk Analyst ll will also be responsible for collaborating with other… more
- City and County of San Francisco (San Francisco, CA)
- …of the Appointing Officer. Position Description: Under general direction, the Service Desk Administrator will provide first-level desktop, software, and ... the status of problems and requests; define and document Service Desk solutions, processes, and procedures; inform...If you have any questions, please contact the exam analyst , Hazel Ahumada, by telephone at ###, or by… more
- City and County of San Francisco (San Francisco, CA)
- …qualifications, and salaries of City jobs. + Key duties include conducting field or desk audits of the work performed by City staff, recommending changes to class ... professional human resources experience, similar to 1241 Human Resources Analyst , in one or more of the following areas...list of applicant names that have passed the civil service examination process will be created, and used for… more
- Robert Half Technology (Oakland, CA)
- …* Manage backlog tickets, including ticket review and follow up overall Service Desk ticket. * Maintain confidentiality when onboarding/offboarding users. * ... has a fantastic opportunity for a talented Desktop Support Analyst ! This Desktop Support Analyst role is...improvements. * Triage daily support requests and respond to service disruptions and major incidents within defined SLAs. *… more
- TEKsystems (Martinez, CA)
- …handouts, e-learning, etc.) * Responds to training requests, documentation requests, and Service Desk tickets assigned to Training, scheduling training and ... Description: They are looking for an Epic Analyst for their Professional Billing team. They must...initial and follow-up training to customers, working with the analyst team to clarify workflow, and then creating training… more
- Stanford Health Care (Newark, CA)
- …identified Security Operations incidents, maintaining contact with end users and the SHC service desk through resolution. + Suggest and participate in process ... **A Brief Overview** The Identity and Access Management (IAM) Analyst II will work as a member of the...clean up processes. The position will work with peer service areas and technology owners to execute on continuous… more
- US Bank (San Francisco, CA)
- …or other related operations issues * Special projects, new product/ service development and enhancements **Basic Qualifications:** * Bachelor's Degree. Major ... prior experience on a foreign exchange sales or trading desk or four years in a FX middle office...with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open… more
- City and County of San Francisco (San Francisco, CA)
- …support a range of general office duties that include providing front desk receptionist coverage, greeting guests and employees, answering, and transferring phone ... practices across all operations and multiple stakeholders. You will provide "boots-on-the-ground" service and support for a range of environmental programs that help… more
- TEKsystems (Martinez, CA)
- …handouts, e-learning, etc.) * Responds to training requests, documentation requests, and Service Desk tickets assigned to Training, scheduling training and ... and provides initial and follow-up training to customers, working with the analyst team to clarify workflow, and then creating training curriculum. * Develops… more
- TEKsystems (Martinez, CA)
- Description: HEALTH SERVICES SYSTEMS ANALYST II Detention Center (Inpatient/Outpatient) **Epic certification required in an Inpatient application; preferably ... troubleshooting problems and issues as typically triaged from help desk calls. * Experience or knowledge in nursing and...and maintenance of SER, EMP, vendor and place of service records * Military experience a plus. County awards… more