- Fastly (San Francisco, CA)
- …LeanData, Outreach, Gainsight, Zendesk , Xactly, Drift, Bizible, Docusign, and homegrown systems + Provide support to end users of Salesforce and related ... both internal (and sometimes external) stakeholders. This role reports to the Go-to-Market Systems Operations Manager. **W** **hat You'll Do:** + Implement and… more
- Navient (San Francisco, CA)
- …Impact:** + Overseeing and optimizing our contact center technologies, ensuring seamless operations , and enhancing the overall customer support experience. + ... limited to Zendesk , Nice InContact CX1, Ada Chatbot, and related systems . + Experience in project management, process improvement, and technical mentoring. +… more