- Danaher Corporation (Redwood City, CA)
- …of solutions that safeguard and improve human health. This position is part of the Customer Success department located in the United States of America and will ... role, you will have the opportunity to: + Oversee customer inquiries for assigned accounts to provide a positive... inquiries for assigned accounts to provide a positive customer experience through elite, world-class service management; acts as… more
- Dynatrace (Mountain View, CA)
- …value, and satisfaction. As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your ... securely, and ensure flawless digital experiences. **Job Description** As a Customer Success Engineer, you will be responsible for building and maintaining… more
- Intuit (Mountain View, CA)
- …strategic and creative program manager that can help shape the SBSEG Customer Success strategy, drive organizational alignment and enable growth by bringing ... Overview Come join Intuit as a Staff Program Manager on the Business Operations team within the...Operations team within the Small Business and Self-Employed (SBSEG) Customer Success organization. We are looking for… more
- Intuit (Mountain View, CA)
- …technical analytics skills + Experience working with Account Management, Product Management, Sales, or Customer Success teams is a plus How you will lead + Work ... Sales, and Service Experience Design. Reporting to the Senior Manager of Operations & Quality, you will help to...closely with the Senior Manager of Operations & Quality to execute strategic initiatives… more
- MUFG (Menlo Park, CA)
- …of recommending account, digital banking, and fraud solution controls + Collaborates with Customer Success Manager and operational partners to triage KYC, ... Sanction and High-Risk Industry and Fraud alerts Client Success + Collaborates with client's Relationship Manager and Transaction Banking teams to remain… more
- Intuit (Mountain View, CA)
- Overview Join the Intuit Customer Success team as a Group Manager of Service Delivery in the Expert Network team. We're looking to grow our team of talented ... through AI powered human expert experiences. Our approach to customer success is transforming and is always...and performance review process to ensure high caliber expert, manager , and senior manager performance beyond peak… more
- Intuit (Mountain View, CA)
- …the lives of almost 50 million people. Come join our QuickBooks Customer Success team as a Group Product Manager for Differentiated Service experiences to ... a customer . We are seeking a highly experienced Group Product Manager to join our Customer Success Service Design team. In this role, you'll partner with… more
- Amazon (Santa Clara, CA)
- …in a start-up like environment. We are looking for a Software Development Manager obsessed with customer success , passionate about solving difficult ... new products at AWS scale. As a Software Development Manager , you will be the single threaded leader for...engineering team that designs, develops, tests, and deploys new customer facing technology product for our largest automotive customers.… more
- EPAM Systems (San Jose, CA)
- …+ Leadership and Team Management: + Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff + Foster a ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- SAP (Palo Alto, CA)
- …Lead Premium Engagement program + Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, ... topics + Lead engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer … more
- Meta (Menlo Park, CA)
- …make use of this insight to improve our products.Specifically, the Product Program Manager , Customer Support role will, together with the larger Integrity ... reduce overhead, increase speed to execute). **Required Skills:** Product Program Manager , Customer Support Responsibilities: 1. Responsible for managing… more
- Amazon (San Jose, CA)
- Description Sr. Customer Solutions Manager Are you ...owned by the CSM that are critical to the success of our customer 's cloud journey. You ... leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible...owned by the CSM that are critical to the success of our customer 's cloud journey. You… more
- Walmart (Sunnyvale, CA)
- …solutions that delight our customers and sellers and boost NPS. This Product Manager will utilize data, analytics, customer and seller surveys to create ... US eCommerce is looking for a strong staff product manager to join the Enterprise Returns product team to...so communication, collaboration, and organization are key to your success . + Be the customer : Gain a… more
- Amazon (San Jose, CA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by… more
- Amazon (Santa Clara, CA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description We are seeking a Senior Customer Solutions Manager (CSM) to work...better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Sunnyvale, CA)
- … customer experiences. Ultimately, you own the customer experience, with customer satisfaction as your ultimate success measure. You will engage with ... building bar-raising experiences that will personalize Generative AI into customer 's daily lives? Do you thrive in tackling innovative... Journeys team is looking for a Principal Product Manager - Technical with the experience and passion to… more
- Amazon (San Jose, CA)
- …enterprise digital transformation initiatives with strategic technology partners in the Customer Engagement Sector. This Go-to-Market Partner Development Manager ... to drive Think Big/new initiatives/next opportunities. The team measures success by improving Builder/Partner/ Customer experiences, achieving our pipeline… more
- Intuit (Mountain View, CA)
- …Come join the Market Development and Strategy team as a Senior Communications Manager for Customer Engagement. This team is building relationships with key ... demonstrated success in understanding and fulfilling internal or external customer needs; problem-solver mindset + Superb ability to influence and motivate… more
- Amazon (Sunnyvale, CA)
- …of customers consume and interact with video around the world. Prime Video's Customer Relationship Marketing Technology (CRMT) org mission is to help PV become the ... entertainment destination for global customers by delivering customer lifecycle management programs that operate across all offer types and customer touch points… more
- Walmart (Sunnyvale, CA)
- …+ Defining and tracking key performance indicators (KPIs) and metrics to measure success and internal adoption of Customer Analytic Hub. + Staying up-to-date ... Do: + Leading the development and execution of the Customer Analytics Hub product strategy, to increase the quality...related area and 6 years' experience as a product manager , ideally working on consumer-facing, large-scale, highly complex B2B/C… more