- Sunrun (Lehi, UT)
- …can grow in and a culture you can run with. The Escalations Expert works directly with Sunrun Customer Care, Collections, Field Service, Consumer Compliance, Legal, ... to, and enforce, processes, training, and consequences based on customer escalation insights. + Deliver world-class customer experience for customers led by… more
- Ryder System (Salt Lake City, UT)
- …on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ... Transportation + HS diploma/GED required + Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network… more
- Eliassen Group (Salt Lake City, UT)
- …a senior-level Excel Technical Consultant who is a true subject matter expert in Microsoft Excel and modern solution architecture. This individual must possess ... need to be able to maintain the work. **Experience Requirements:** + Expert Excel Skills + Extensive experience building, optimizing, and troubleshooting complex… more
- SHI (Salt Lake City, UT)
- …at an advanced level. This role involves providing technical escalation support, delivering exceptional customer service, and analyzing, identifying, and ... mentor junior staff, document work for a global knowledge base, and provide expert -level technical support services, all while staying updated on industry trends and… more
- University of Utah Health (Salt Lake City, UT)
- …ensuring successful outcomes across assigned portfolio(s). + The incumbent provides expert project and portfolio leadership in direct coordination with executive ... assigned portfolio(s) or other areas as assigned. + Provides expert guidance to project teams as it related to...ensure easy and transparent communication, as well as timely escalation of project/portfolio issues. + Manages project budget and… more
- Humana (Salt Lake City, UT)
- …Infrastructure Operations team could be the place for you! The Lead is an expert in 24/7 operations with high performing and scaling systems that meet a high ... degree of uptime. An expert in all facets of Cloud and DC hosting...the business needs + Participant as required (Level 2/3 escalation point) for Incident Management + Participate and develop… more
- Cayuse Holdings (Salt Lake City, UT)
- …Length:** 6 months - Potentially Renewable We are seeking a highly skilled BeyondTrust Expert & Lead Consultant to join our team on a remote, 6-month contract to ... security solutions and drive operational excellence. As the primary subject matter expert (SME) for BeyondTrust within the organization, you will provide guidance on… more
- Prime Therapeutics (Salt Lake City, UT)
- …Delivery Program Claims Analyst is responsible for serving as a subject matter expert on our Home Delivery and Specialty pharmacy partners and Pharmacy Match product ... for working with internal and external clients and serving as an escalation and mentoring resource for inquiries and issues. **Responsibilities** + Represent… more
- Sumitomo Pharma (Salt Lake City, UT)
- …targeted strategies for oversight of CRO monitoring practices and serve as an escalation resource for study teams to ensure effective strategies/methods are in place ... + Maintain expert proficiency in systems and technology as applicable to...strategy/objectives. + Lead or contribute as the subject matter expert on department and cross-functional initiatives, workstreams, and process… more
- Meta (Salt Lake City, UT)
- …Meta. The Schedule lead will act as a technical Schedule subject matter expert overseeing all schedule management and reporting for their portfolio of projects. The ... issues on the project, enable commercial accountability, manage schedule health reporting/ escalation , and ensure that schedule change management is effective and… more
- Raymond James Financial, Inc. (Salt Lake City, UT)
- …of accountability and continuous improvement, and serve as a subject matter expert in HR systems and project management. **Responsibilities** + Contribute to the ... of the organization's talent pool. + Act as a subject matter expert in technology, policy, regulation, and operational management. Maintain external accreditations… more
- Coinbase (Salt Lake City, UT)
- …permanent solutions. Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational ... onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows. * Proactively identify opportunities for process… more
- Travelers Insurance Company (Salt Lake City, UT)
- …regarding change windows, lead times, ServiceNow requests, and temporary access escalation . + Understands Travelers business groups and products as applicable to ... and production availability requirements. + Seen as a technical expert within service delivery organization (SDO) and consults across...such as Network, Database, Server, Storage etc. preferred. + Expert knowledge of one or more of the following… more
- JobNimbus (Lehi, UT)
- …+ Troubleshoot and test software issues and escalate findings to the technical escalation team if needed. + Proactively submit feedback recommendations on the user's ... and build customer loyalty + Assist in company events and trade shows + Be an expert in JobNimbus, so you can guide new users and other departments as well as answer… more
- Cardinal Health (Salt Lake City, UT)
- …directors providing updates on current workload and performance + Serve as an escalation point of contact for employees, patients, and providers to resolve issues + ... Serve as a subject matter expert providing coaching and training to employees in the areas of customer service, case resolution, and database management + Coordinate… more
- Eliassen Group (Salt Lake City, UT)
- …(https://aws.amazon.com/) , Azure, GCP). + **CI/CD leadership:** Act as the subject matter expert for the entire CI/CD ecosystem, with a specific focus on designing, ... improvement and technical excellence. + **Troubleshooting and support:** Serve as an escalation point for complex technical issues, performing root cause analysis to… more
- Meta (Salt Lake City, UT)
- …Meta. The Schedule Lead will act as a technical Schedule subject matter expert , overseeing all schedule management and reporting for their portfolio of projects. You ... issues on the project, enable commercial accountability, manage schedule health reporting/ escalation , and ensure that schedule change management is effective and… more
- SHI (Salt Lake City, UT)
- …practice capabilities as appropriate + Serve as a subject matter expert in maintaining, optimizing, and delivering security engineering solutions **Behaviors and ... + Problem solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and… more
- R1 RCM (Salt Lake City, UT)
- …Responsibilities** **Strategic & Operational Support** + Serve as a subject matter expert on Workday Compensation and Advanced Compensation (merit and bonus). + ... on Workday compensation functionality and best practices. + Act as an escalation point for compensation-related issues during design, testing, and hypercare. +… more
- Salt Lake City Corporation (Salt Lake City, UT)
- …of training for solution adoption and continuing use. + Serves as the escalation point and action advocate on solution issues. + Assists in solution-related ... and cross-functional coordination. + Demonstrable ability to act as an expert and consultant to executive-level managers and decision makers. Desired Qualifications:… more