- EDB (Salt Lake City, UT)
- … organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development and ... our growing business. + Develop business processes using Jira Service Management to provide measurable and auditable IT...growth objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and… more
- Sunrun (Salt Lake City, UT)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- Spanish Peaks Mountain Club (Park City, UT)
- …procedures within all departments enabling the staff to provide optimal guest service , specifically the providers, guest reception, spa attendant, and wellness team. ... + Daily opening and closing responsibilities of the spa. + Support Spa Manager and Director in any administrative tasks including, sales reports, staff performance… more
- Marriott (Salt Lake City, UT)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- University of Utah (Salt Lake City, UT)
- Details **Open Date** 05/14/2024 **Requisition Number** PRN38536B **Job Title** Manager , IT **Working Title** IT Manager **Job Grade** G **FLSA Code** ... Yes **Job Summary** **This is an On-Site position:** The IT Manager is a dynamic and proactive...UIT** :**University Information Technology ( UIT )**, the central IT service provider for the University of… more
- Spanish Peaks Mountain Club (Deer Valley, UT)
- …Please Click Here (https://www.myworkday.com/montage/d/task/1422$1471.htmld) to apply internally. Guest Reception Manager SUMMARY The Guest Reception Manager is ... for the management of all aspects of the Front Desk /PBX/Bell & Valet functions in accordance with hotel standards....Duties include, but are not limited to: + Monitoring service standards in all areas of the operation in… more
- Vail Resorts (Park City, UT)
- …and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel ... + Critical Illness and Accident plans **Job Responsibilities** + Provide superior service and extraordinary experiences to our guests and employees at all times.… more
- Spanish Peaks Mountain Club (Deer Valley, UT)
- …(https://www.myworkday.com/montage/d/task/1422$1471.htmld) to apply internally. SUMMARY The Event Sales Manager will be responsible for soliciting new event ... utilize creative methods to close business. + Serve as Manager on Duty on regular basis. + Provide quarterly...with clients once turned definite and passed on to service and operations teams. QUALIFICATIONS + Previous event sales… more
- Marriott (Salt Lake City, UT)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Salt Lake City, UT)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cayuse Holdings (Salt Lake City, UT)
- …skills + Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to ... Support and respond to incidents working with the the Service Desk and Desktop support teams +...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- SHI (Salt Lake City, UT)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Salt Lake City, UT)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- University of Utah (Salt Lake City, UT)
- …and create new solutions to old problems. The Student Computer Operator reports to the IT Manager and will be a SYSTECH's ops team member. Scope of work ... staff, and students using Zoom and other technologies. Other IT responsibilities as assigned. This position is not responsible...desk style support via Zoom + Provides customer service and assists users with specialized software. + Creates… more
- PSI Services (Orem, UT)
- …and designed with the Senior Lead Tech Support Specialist and Global Help Desk Manager . **Role Responsibilities** * Configure, install, maintain and troubleshoot ... global test center network is initially a Tier 1 IT support position, eventually moving into a Tier 2...service level agreements of the PSI Global Help Desk team, consistently and effectively. * Field escalations, eg,… more
- Marriott (Salt Lake City, UT)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Spanish Peaks Mountain Club (Deer Valley, UT)
- …Relations Manager /Chef Concierge with day-to-day operations of the concierge desk and executing Montage Deer Valley Mission, Vision and Values; including ... defined goals and objectives set by Chef Concierge/Guest Relations Manager . The Concierge Supervisor will communicate with Guest Reception...none. The Concierge Supervisor will ensure efficient provision of service at the Concierge Desk in the… more
- Ensono (Salt Lake City, UT)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (Salt Lake City, UT)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cengage Group (Salt Lake City, UT)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more