- Mass Markets (Garden City, GA)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts....in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- Mass Markets (Garden City, GA)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Garden City, GA)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... updates and key messages effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting + Design and audit … more
- Mass Markets (Savannah, GA)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... updates and key initiatives clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. + Lead quality … more
- Mass Markets (Savannah, GA)
- …departments such as QA, Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- HCA Healthcare (Savannah, GA)
- …includes: managing personnel, maintain consistent staffing levels, developing and monitoring daily quality control, quality assurance and proficiency testing ... applies CQI principles; anticipates needs and develops, implements, and evaluates quality assurance programs, provides corrective action and documentation. 4.… more
- Ochsner Health (Ridgeland, SC)
- …impeding the efficient and effective registration of accounts; working with team on quality assurance scores to improve accuracy and by monitoring the workques ... need an accommodation to complete the application process, please contact our HR Employee Solution Center at...process, please contact our HR Employee Solution Center at ### (select option 1) or_** **_###@ochsner.org_** **_.… more
- Aaron's Inc (Pooler, GA)
- …and guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete ... the store computer system and documenting all customer payment appointments. + Direct contact with customers who have not renewed their Lease agreement(s) both in… more