- Mass Markets (Savannah, GA)
- POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (PART-TIME) Here at MCI, we keep things light. We believe our customer service representatives ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Midway, GA)
- …established ourselves as a trusted partner in the industry. We are seeking a dedicated and customer -focused Customer Care Agent to join our team. In this ... role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer … more
- Mass Markets (Savannah, GA)
- …Trainer, Talent Acquisition, and Operations Management. - POSITION RESPONSIBILITIES WHAT IS A CUSTOMER CARE & SALES AGENT ? This position will resolve ... support. You will become an all-around asset to the team. Our entry-level Customer Care & Sales Agents are responsible for the following tasks: + Consistently… more
- Mass Markets (Savannah, GA)
- …established ourselves as a trusted partner in the industry. We are looking for full-time customer care agents to support inbound customer service, help desk, ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Savannah, GA)
- …established ourselves as a trusted partner in the industry. We are hiring customer service representative to support inbound and outbound customer service ... directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank processes.… more
- Mass Markets (Midway, GA)
- …customers to collect overdue payments on accounts while maintaining a high level of customer service. The agent will use various communication methods to reach ... the industry. We are seeking an experienced Debt Recovery Agent to join our team who will be responsible...their accounts in good standing. + Review and analyze customer accounts to identify overdue payments. + Document all… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you ... will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... on the job. - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role,...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Savannah, GA)
- …ourselves as a trusted partner in the industry. We are looking for 4X10 Customer Service Agents to support inbound customer service, help desk, and back-office ... grow. Prior contact center experience isn't required; candidates experienced in customer service industries, such as servers, bartenders, and retail associates, are… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW ENTRY-LEVEL FINANCIAL SERVICES AGENT (FULL-TIME) We are hiring customer service agents to support inbound and outbound customer service ... directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank processes.… more
- Mass Markets (Savannah, GA)
- …Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would ... sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Savannah, GA)
- …programs. In this role, you will provide product and service solutions to every customer to boost customer satisfaction and client goals. If you believe you ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Savannah, GA)
- …industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, ... inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services.… more
- Mass Markets (Savannah, GA)
- …used to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, ... skills, we need your help in managing call center customer service agents. While your team operate the phone...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Savannah, GA)
- …about building relationships and turning the knowledge, you gain in training into customer wins. We provide all new employees with world-class training, so all ... diploma or equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Must… more
- Mass Markets (Garden City, GA)
- …daily operations and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. + Manage schedules, attendance, ... and real-time adherence. + Handle escalated customer issues and ensure timely resolution. + Collaborate with...resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement… more
- Mass Markets (Garden City, GA)
- …multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence. To be considered for this role, you ... + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Kemper (Savannah, GA)
- …+ Conducting sales presentations, recommending products, closing sales, and using our Customer Care Sales Model + Continuously prospecting for sales ... our stakeholders that delivers on our promises._ **Role:** Life Insurance Sales Agent **Employment Type:** Full Time **Work Arrangement:** Field Role **Career and… more
- Mass Markets (Savannah, GA)
- …used to manage KPIs and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, ... work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a… more