- Cognizant (Albany, NY)
- …Firm that uses modern technologies to support a wide variety of industries. The ** Bilingual Spanish ** ** Customer Service Representative** contributes to ... or equivalent is required + Must be Bilingual in Spanish /English + At least 2 years of Customer Service experience + Previous call center experience is… more
- TTEC (Malta, NY)
- …your career with TTEC's award-winning employment experience. As a ** Bilingual Customer Service Representative - Spanish -English** working **onsite** in ... your own unique way. **Job:** __Customer Care Representative_ **Title:** _Bilingual Customer Service Representative - Spanish -English_ **Location:**… more
- Sherwin-Williams (Latham, NY)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, ... and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure… more
- Molina Healthcare (Albany, NY)
- …in PST** ** Bilingual Candidates preferred (Vietnamese, Mandarin, Cantonese or Spanish )** **Job Summary** Provides customer support and stellar service ... focus on process improvement and retention. * Consistent delivery of excellent customer service and First Call Resolution. * Accurate documentation for all calls… more
- Molina Healthcare (Albany, NY)
- …to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating high impact member ... High School Diploma or equivalency **Required Experience/Knowledge/Skills/Abilities** + Excellent customer service , active listening, verbal and written… more
- Cardinal Health (Albany, NY)
- …+ 1-3 years of experience, preferred + Must be proficient in both English and Spanish languages + Customer service experience in a call center environment ... & Rotating Saturdays 10AM-2PM EST (as frequent as business needs dictate)** **_What Customer Service Operations contributes to Cardinal Health_** Customer … more
- Kelly Services (Menands, NY)
- …enrollment + Perform other related duties as required **Qualifications:** + Experience in customer service + Fluent communication skills in both English and ... **Job Title:** Bilingual Benefits Representative **Location:** Menands, NY **Duration:** 4...to Medicaid. **Key Responsibilities:** + Respond to and triage Spanish -language calls on the program's eligibility hotline + Process… more
- Vontier (Albany, NY)
- …System (MBS) including, but not limited to, proprietary software systems, sales, customer service , product promotions, and business management to new franchise ... Education or related major ideal but not required + Bilingual in Spanish and English is a...best techniques + Excellent teamwork and communication with customers, customer service , and engineering + Strong PC… more
- Humana (Albany, NY)
- …Spanish (see Language Proficiency Testing below)** + **Minimum one (1) year customer service experience is required.** + Proficiency with Microsoft Office ... Degree + Previous Inbound and/or Outbound call center or related customer service experience + Prior healthcare experience **Work at Home Guidance** **To… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- American Express Global Business Travel (Albany, NY)
- …Leads weekly team meetings with direct reports to discuss volume, productivity, customer deliverables, process, and service levels. + Provides performance-based ... pertaining to the assigned accounts are achieved while maintaining high service levels. Provides comprehensive leadership to direct reports (team leaders) that… more
- Cardinal Health (Albany, NY)
- … Spanish required + 1-3 years in related field preferred + Previous customer service experience, preferred + Knowledge of practices and procedures commonly ... used in a call center or customer service environment, preferred + Clear knowledge of Medicare, Medicaid & Commercial payer policies and guidelines for coverage,… more
- CenterWell (Albany, NY)
- …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... Technician Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- Cardinal Health (Albany, NY)
- …+ 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + ... Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent preferred + Knowledge of Medicare (A, B, C, D), Medicaid & Commercial payers policies and guidelines for coverage, preferred + Strong people skills that… more
- Cardinal Health (Albany, NY)
- …+ 5 plus years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + High ... School diploma or equivalent preferred + Previous Hub or Patient Support Service experience highly preferred + In-depth understanding of health insurance benefits,… more
- OneMain Financial (Schenectady, NY)
- …+ High School Diploma or GED **Preferred:** + Sales, Collections or Customer Service experience + Bilingual - Spanish **Location:** On site The schedule ... with OneMain. **Key Word Tags** Sales, Collections, Retail, Loan Sales, Customer Service , Customer Care, Business Development, New Grad, Newly Graduated,… more
- OneMain Financial (Johnstown, NY)
- …**Requirements:** + HS Diploma/GED **Preferred:** + Sales, Collections or Customer Service experience + Bilingual - Spanish **Location:** On site ... with OneMain. **Key Word Tags** Sales, Collections, Retail, Loan Sales, Customer Service , Customer Care, Business Development, New Grad, Newly Graduated,… more
- Molina Healthcare (Albany, NY)
- …including communication skills, adherence to scripts, problem-solving ability, and overall customer service quality. + Provide Feedback: Deliver constructive ... with industry best practices and emerging trends in quality assurance and customer service . **Job Qualifications** **REQUIRED EDUCATION:** High School Diploma or… more
- Ryder System (Albany, NY)
- …or accounts receivable coordination + Excellent verbal and written communication skills ( bilingual Spanish preferred) + Ability to work independently in a ... Administer and optimize the HubSpot CRM to track leads, deals, customer communications, and service delivery progress. + Automate key CRM workflows such as… more
- Cardinal Health (Albany, NY)
- …+ Experience handling tasks where attention to detail is critical to success. + Bilingual Spanish would be an asset. **What is expected of you and ... Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and… more