- Proctors Collaborative (Schenectady, NY)
- **BOX OFFICE CUSTOMER SERVICE AGENT ** **JOB SUMMARY** Proctors Collaborative is the Capital District's leading regional arts organization with performing ... changing expectations about how the arts serve a community. Proctors Collaborative seeks a Customer Service Agent (CSA) to join its Box Office team. Our CSA… more
- BBL Hospitality (Troy, NY)
- Front Desk Agent Job Details Job Location Hilton Garden Inn Troy - Troy, NY Position Type Part Time Salary Range $15.50 - $16.25 Hourly Job Shift Any Job Category ... Hospitality - Hotel Front Desk Agent COME AND JOIN OUR AMAZING TEAM! Most positions...standards set forth by management. A high standard of service and hospitality must be maintained at all times.… more
- Aston Carter (Menands, NY)
- …all departments within the Health System. This role involves providing outstanding customer service to various departments and interacting regularly to ... Job Title: Purchasing AgentJob Description The Purchasing Agent is responsible for the procurement of goods,...Staffing(R) double diamond winner for both client and talent service . The company is an equal opportunity employer and… more
- New York State Civil Service (Albany, NY)
- … customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative providing ... further investigation. Work a variety of reports . Provide excellent customer service and decrease flow-out Minimum Qualifications 60 or more college semester… more
- New York State Civil Service (Albany, NY)
- … customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative providing ... more college semester credit hours and one year of full-time work experience in customer service ; or a high school diploma or GED and two years of full-time work… more
- Pearl Interactive Network (Albany, NY)
- …Develop and implement quality assurance programs to ensure high customer service standards. + Conduct call monitoring, agent evaluations, and feedback ... enhance service quality. + Provide coaching and training to Customer Service Representatives (CSRs) to improve performance and service delivery. **Data… more
- Travelers Insurance Company (Albany, NY)
- …Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for ... customer . + Learns how to respond to customer / agent requests for quotes or changes to...Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy… more
- Highmark Health (Albany, NY)
- …Product Manager defines the vision, strategy and roadmap for transforming the customer service experience. Leveraging AI and innovative platform capabilities, ... this role will focus on simplifying member interactions, expanding self- service options across all channels, optimizing channel connectivity, and enhancing agent … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Humana (Albany, NY)
- …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment,… more
- Extra Space Storage (Schenectady, NY)
- …auto, electronics, entertainment, pets, travel, etc. **Your Responsibilities** + Provide excellent customer service . + Meet sales goals through unit rentals, ... of jobs, we encourage you to apply: _Sales Associate, Customer Service Representative, Retail Associate, Store Associate,...Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent … more
- Trinity Health (Albany, NY)
- …of customer satisfaction and to meet the organization goals for customer service and financial performance. Optimizes staff performance through process ... ensure customer satisfaction, supporting and portraying strong customer service philosophies in all encounters: ....and flexibility to develop skills needed as a change agent ; Ability to form partnerships through consensus. Serves as… more
- Highmark Health (Albany, NY)
- …personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims adjudication, benefits issues, membership and ... cultivates and maintains efficient working relationships with key internal areas, such as Customer Service Operations (Claims, Dental Benefits, Customer … more
- CBRE (Albany, NY)
- …to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is ... Senior Transaction Manager Job ID 211986 Posted 13-Mar-2025 Service line Advisory Segment Role type Full-time Areas...of surplus space through subleasing. + Act as landlord/seller agent and tenant/buyer agent for high-profile clients.… more
- Humana (Albany, NY)
- …product lifecycle, from ideation to launch, ensuring alignment with business goals and customer needs including, but not limited to acting as both a Product Manager ... in the healthcare and/or insurance industries + Experience developing and delivering agent facing technology products to include contact center capabilities (quote &… more
- Carrington (Albany, NY)
- …the use of office machines such as computer, copiers, fax machines. + Strong customer service skills. + Requires extremely high level of organizational skills ... to meet Company and Investor guidelines + Communicates with Escrow Officer/Settlement Agent , Title Officer, Realtor, Closing Agent , and Appraisal Management… more
- TD Bank (Albany, NY)
- …any of the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to work during operating ... License preferred ** Customer Accountabilities:** + Consistently provides legendary customer service while transacting, promoting, educating and referring TD… more
- Molina Healthcare (Albany, NY)
- …including communication skills, adherence to scripts, problem-solving ability, and overall customer service quality. + Provide Feedback: Deliver constructive ... with industry best practices and emerging trends in quality assurance and customer service . **Job Qualifications** **REQUIRED EDUCATION:** High School Diploma or… more
- Pearl Interactive Network (Albany, NY)
- …government messaging and contractor operations, ensuring contact center content empowers customer service agents and aligns seamlessly with government ... Support:** + Develop and draft training content to ensure customer service representatives (CSRs) have accurate and...of the contact center" in content discussions, ensuring that agent and customer needs are prioritized in… more
- GE Aerospace (Schenectady, NY)
- …of deploying and integrating these tools to ensure exceptional performance and customer satisfaction. If you excel in a fast-paced, collaborative setting and are ... monitoring tools and follow SOPs to resolve or escalate appropriately + Drive customer communication during critical events and lead retrospective meetings + Drive a… more