- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Colonie, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Saratoga Hospital (Saratoga Springs, NY)
- Patient Financial Services Customer Service Assoc. Location: Saratoga Hospital, 59D Myrtle Street Park, Saratoga Springs, NY 12866 Employment Type: Full Time ... Role We're looking for a dedicated Patient Financial Services Customer Service Assoc., to join our team...tracing and insurance information follow-up. You'll assist and solve customer issues within department guidelines and policy .… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Protective Industrial Products (Latham, NY)
- …for you. JOB SUMMARY The Customer Experience Specialist (CXS-1) provides high- quality customer support and problem resolution utilizing telephone, email, and ... JOB TITLE Customer Experience Specialist DEPARTMENT Customer Experience...telephone, email, and chat with an exceptional level of service delivery. You will serve as their go-to for… more
- UKG (Albany, NY)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Aspen Dental (Albany, NY)
- …+ Specializes in performing tasks and assignments related to the functional area's delivery of service , quality and or productivity. + Can be a point of contact ... grow their practices, and an unwavering commitment to delivering high- quality consumer healthcare experiences at scale. As a...for internal and external customer inquiries. + Plans, organizes, and executes tasks and… more
- Elevance Health (Latham, NY)
- …are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. **How you will make an impact:** ... **Performance Quality Auditor I** **Location:** _Virtual:_ This role enables...onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable… more
- Otis Elevator Company (Albany, NY)
- …Sales Associate, Service responsible for territory sales, margin growth & customer satisfaction for customers in the Upstate New York/Albany territory. **On a ... expansion within existing installed base and renewal efforts. + Assist with customer concern resolution along with Operations, including Service Project Manager… more
- Monro Muffler/Brake (Clifton Park, NY)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Mavis Tires & Brakes at Discount Prices (Roessleville, NY)
- …commitment to providing complete customer satisfaction and delivering the highest quality service . To be eligible for the position of Automotive Assistant ... to ensure complete customer satisfaction by delivering timely completion of high- quality vehicle repair and maintenance, Service Managers must direct the… more
- Philips (Latham, NY)
- …within an assigned geographical area (Stanford and South Bay). The Field Service Engineer will be responsible for customer relationship management through ... the effective use of technical knowledge to install, troubleshoot, service , and maintain equipment at customer sites. The Field Service Engineer will also… more
- Walmart (Latham, NY)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Albany, NY)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- ThermoFisher Scientific (Albany, NY)
- … service reports. + Provide training and mentorship to customers and new field service engineers. + Offer feedback to product quality and sales teams and ... **Job Description** **Opportunities:** We have multiple opportunities to join our Field Service Engineering team at different levels within the upper 48 states:… more
- Hannaford (Ballston Spa, NY)
- …and assist customers with locating and selecting products. * Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that ... harvested. PRIMARY PURPOSE Perform duties related to the deli service counter to ensure department appearance, quality ,... experience helpful but not required. * Effective communication, customer service , and selling skills. * Effective… more
- Hannaford (Glenville, NY)
- …QUALIFICATIONS * Ability to lead and direct others. * Effective communication, customer service , and selling skills. * Effective interpersonal skills and ... rotation of products according to prescribed standards. * Provide outstanding friendly customer service . Communicate and assist customers on selection of… more
- WGNSTAR (Malta, NY)
- …personal growth. Start your path to a WGNSTAR career today! Title: Field Service Engineer - Entry-Level. On-the-job training will be provided! Schedule: M-F Days Pay ... occasional international travel. The estimated percentage of travel is subject to customer 's business needs and requirements. Position Type: Full Time Benefits: This… more
- ARAMARK (Schenectady, NY)
- **Job Description** The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing ... daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices....food items, beverages, and + Add garnishments to ensure customer happiness and eye appeal + Coordinate and assist… more