- Hannaford (Troy, NY)
- …Promote customer goodwill by role modeling and providing high standards in customer service . * Treat all associates with fairness, dignity, and respect. ... established department standard practices. * Manage work schedules to effectively maintain customer service standards and meet associates' personal needs. *… more
- Highmark Health (Albany, NY)
- …Highmark Health **Job Description :** **JOB SUMMARY** The Customer Navigation and Service Senior Product Manager defines the vision, strategy and roadmap for ... transforming the customer service experience. Leveraging AI and innovative...channel connectivity, and enhancing agent tools. The Senior Product Manager will define the product's value proposition, develop a… more
- Hannaford (Niskayuna, NY)
- …and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, ... being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end...other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum… more
- Burlington (Schenectady, NY)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Sharecare (Albany, NY)
- …by consulting with stakeholders and using needs assessments + Attend to escalated customer service issues and ensure effective and long-term problem resolution + ... + Conduct interviews and make selections to fill open roles within assigned Customer Service teams + Energize and motivate teams by utilizing positive… more
- Price Chopper (Scotia, NY)
- …all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated ... information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses… more
- GE Aerospace (Niskayuna, NY)
- …and influencing skills that are applied professionally to ensure alignment between customer , product manager , service owner, architects and Engineering ... global stakeholders and customers. You will build and sustain customer relationships, the technical requirements pipeline as well as...on High Performance Computing in their daily work in service of their priorities and the team that builds,… more
- Extra Space Storage (Saratoga Springs, NY)
- …or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, Hospitality and Hotel, ... As a **Store Manager ** , you will have the opportunity to...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- GE Vernova (Saratoga Springs, NY)
- **Job Description Summary** Reporting to the HVDC FACTS Service Operations Manager , the Customer Applications Engineer and Tendering manager will serve ... requests for quotations. **Job Description** **Responsibilities:** In this role the Customer Applications Engineer and Tendering Manager will: + Serve as… more
- Lithia & Driveway (Latham, NY)
- …Responsibilities: The F&I Manager is responsible for providing exceptional customer service while helping customers choose products that protect their ... you are an automotive Finance & Insurance professional (F&I Manager ) and you are looking for an opportunity in...plus + A team player focused on providing exemplary customer service + Self motivated with the… more
- Albany Medical Center (Albany, NY)
- …Associate's V/Health Unit Coordinator (HUC) Manager Support role is to perform customer service , clerical and reception duties that support the workflow of ... the D7 nurse manager , the unit, and the delivery of patient care....ordering, staffing, and utilization of clinical information systems. The customer service duties include effective communication with… more
- Dymax Corporation (Clifton Park, NY)
- …by reporting all major (non-repairable) non-conformances to the Quality Manager , Production Manager and Customer Service team, keeping the NCR log up ... business days. Communicating NCRs to the Quality, Production and Customer Service teams. + Implement 6S initiatives...logging, and - under the direction of the Quality Manager / Production Supervisor - providing immediate First Article… more
- Ryder System (Albany, NY)
- …the Operations Manager , Operations Supervisors, Technicians In Charge, Customer Service Coordinators and Technicians.Responsible for Performance Management ... approximately 825 truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, … more
- Grifols Shared Services North America, Inc (Albany, NY)
- …and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part ... order to insure quick Go Live and a quality customer experience. This position is responsible for communicating the...sales meetings to answer questions and provide best practices Service Support Service managers in feedback of… more
- Mirabito Energy Products (Castleton-On-Hudson, NY)
- JOB DESCRIPTION Position: HVAC Service Manager Reports to: HVAC Operations Manager Status: Exempt Full-time Yearly Salary: $80K - $105K ESSENTIAL FUNCTIONS- ... include and are not limited to: The HVAC Service Manager is responsible for working with...and are not limited to: Work with our HVAC Customer Service Team to oversee and coordinate… more
- NASCO (Albany, NY)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... customer relationships, and ensuring that NASCO products and service levels meet customer 's success requirements. The...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
- Zoom (Albany, NY)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... of Zoom products and services. Your efforts will drive customer satisfaction and happiness. ABOUT THE ROLE: The CSM...and business management of UCaaS (Unified Communications as a Service ) with ability to articulate how to best use… more
- Lincoln Financial (Albany, NY)
- …opportunity. **Requisition #:** 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play a critical role developing ... and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- BBL Hospitality (Troy, NY)
- Catering Service Manager - $61k-$65k/yr Job Details Job Location Hoosick Banquet LLC - Troy, NY Position Type Full Time Salary Range $61000.00 - $65000.00 ... FSA and HSA Account options + Associate Travel Program Discounts The Catering Service Manager assists the Banquet Manager administer banquet operations… more
- Fujifilm (Albany, NY)
- **Position Overview** We are hiring for a Senior Product Service Delivery Manager who will be responsible for the strategic oversight of service delivery for ... level attainment, reporting, communication, and meeting structures. The Senior Service Delivery Manager will build and maintain long-term relationships… more