- CDPHP (Albany, NY)
- …share these values and invites you to be a part of that experience. The Member Service Representative shall assume full responsibility and ownership for all ... complaints, and advise the customer of their rights and responsibilities. The Member Service Representative will work closely with all departments, such as… more
- Broadview FCU (Albany, NY)
- …on either Tuesday, Wednesday, or Thursday. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- MVP Health Care (Schenectady, NY)
- …**Your key responsibilities:** + The Member Services Associate, Care Center Representative is responsible for providing optimum customer service as required ... Member Services Associate, Care Center Representative ...for you if you have a passion forhealthcare, customer service , and compliance. **What's in it for you:** +… more
- Sunmark Credit Union (Glenville, NY)
- …, a positive attitude, and a desire to learn and grow. **We are hiring Member Service staff for our Glenville, NY financial center, located at 251 Saratoga ... needs through our "Good Vibes" culture. As a team member , you will find satisfaction in your career by...primary purpose of this position is to provide legendary service to members by welcoming them to the financial… more
- CVS Health (Albany, NY)
- … member contacts - Utilizes compliant documentation standards - Provides empathetic and member centric service - Exceeding our member 's expectations is ... & EST** time zones for Medicare Retiree Solution Customer Service Centers. + **Pay:** $18.00 per hour non-negotiable. +...our standard - Ensure that every member is shown respect, kindness and all questions are… more
- CDPHP (Albany, NY)
- …queue for handling by each business area. The Document Service Representative will work closely with Member Services, Provider Services, Claims Operations, ... values and invites you to be a part of that experience. The Document Service Representative shall assume full responsibility for the completion of the necessary… more
- Humana (Albany, NY)
- …on the well-being of their customers? Come be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting people ... and outcomes working in a best-in-class contact center. As a Contact Center Representative 2, you will provide coverage for **Eastern Time Zone** hours, taking as… more
- Molina Healthcare (Albany, NY)
- …to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member 's, escalating high impact member ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls to Molina members and schedule appointments with… more
- Datavant (Albany, NY)
- …realize our bold vision for healthcare. Datavant is hiring a Sales Development Representative for the Commercial Client Success team to expand our already dominant ... calls and emails) to lead initial outreach to prospects for medical group service adoption and chart retrieval conversion candidates + Determine value of prospect… more
- Kelly Services (Menands, NY)
- **Job Title:** Bilingual Benefits Representative **Location:** Menands, NY **Duration:** 4 months temp-to-perm **Hours:** 9 am - 5 pm (30-minute lunch) **Pay Rate:** ... related duties as required **Qualifications:** + Experience in customer service + Fluent communication skills in both English and...perks that may be available to you as a member of the Kelly Talent Community. Trust the office… more
- Merck (Albany, NY)
- **Job Description** The Chronic Care Representative (CCR) is the primary point of contact for a variety of customers within their assigned geography. The CCR is a ... key member of the local Customer Team that works collaboratively...clearly. + Previous sales, account management, consultative, or customer service experience. + Ability to analyze metrics to assess… more
- Lithia & Driveway (Albany, NY)
- …to our continuously growing business - Armory Chrysler Jeep Dodge RAM Fiat of Albany , member of the Lithia & Driveway family, would like to meet you! We offer an ... work history and is committed to starting a new career + Excellent customer service and communication skills + A positive and outgoing personality with an expertise… more
- Molina Healthcare (Albany, NY)
- **Job Description** **Job Summary** The Sr. Specialist Member Engagement representative is responsible for monitoring and evaluating member interactions to ... skills, adherence to scripts, problem-solving ability, and overall customer service quality. + Provide Feedback: Deliver constructive feedback to agents… more
- Skidmore College (Saratoga Springs, NY)
- …feet of all outside entrances; extensive snow removal is required if approved as member of the snow removal team + Disconnection or turning off of electric ... + Reporting missing furnishings in public areas to the Supervisor + Submit service requests required to cover property repair or maintenance + Submit lists of… more
- Cabela's (Clifton Park, NY)
- …and keeping the CLUB Booth clean and organized. + Provides full CLUB Member experience including service processes such as processing payments, answering account ... presenting customers with the benefits of becoming a CLUB Member . The CLUB Outfitter will be the product expert...coaching, recognition, and support as a CLUB advocate and representative . + Provides service to all areas… more
- CDM Smith (Albany, NY)
- …existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years ... Smith's core competencies with the mission of the US Government and expanding our service offerings with State Agencies. **The position can be based out of any CDM… more
- LIFEPlan CCO NY (Clifton Park, NY)
- …with intellectual and developmental disabilities. The Care Manager works with the member , their family and/or representative , and providers to develop, ... and valid prior to the submission of any billable service documentation. + Maintain the member 's continued...necessary when changes occur or are requested by the member and/or representative . + Coordinate and provide… more
- Trustco Bank (Schenectady, NY)
- …responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service , ... a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves branch sales goals… more
- CenterWell (Albany, NY)
- …help us put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs developed to improve ... comprehensive medication reviews. The Rx Clinical Programs Pharmacy Technician Representative 2 performs varied activities and moderately complex administrative/operational/customer… more
- Ricoh Americas Corporation (Albany, NY)
- **Field Representative II, First Responder Print** **POSITION PROFILE** Responsible for the daily support, service , repair, and availability of RICOH managed ... within a specified geographic area. Responds to customer requests, service requests and device alerts, technical support, and training...use of RICOH equipment and features. + Provides Team Member training on use of equipment and features and… more