- Molina Healthcare (Albany, NY)
- …**REQUIRED EXPERIENCE /KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...: Associate's Degree or equivalent combination of education and experience **PREFERRED EXPERIENCE ** : + 1-3 years… more
- Cardinal Health (Albany, NY)
- …researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution ... and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who is… more
- Sharecare (Albany, NY)
- …affordable for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from ... service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via...escalated issues. **Qualifications:** + High School Diploma + Prior experience in a customer service related field… more
- GAP Solutions Inc (Albany, NY)
- …times as necessary to augment federal staff. **Position Objective:** The Sr. Customer Service Representative (CSR) will provide senior-level intake, analysis, ... + **High school diploma required.** + **Minimum of** **5 years of specialized experience ** **in a contact center environment handling inbound calls of similar… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …outstanding service to our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and investigation ... Path Definitions & Distinctions** **Level I:** 0\-2 years of progressively complex experience in the customer service field\. Demonstrated knowledge and… more
- GAP Solutions Inc (Albany, NY)
- …times as necessary to augment federal staff. **Position Objective:** The Jr. Customer Service Representative (CSR) will provide intake, analysis, and ... and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience . 0-2 years of customer service or public relations experience . ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services.… more
- Wolters Kluwer (Albany, NY)
- …well as Feild Sales experience .** + Possess **lending compliance industry experience ** and have managed customer contacts; built or elevated brand presence ... mindset. + Have a bachelor's degree or equivalent job-related experience . + Account Management (general knowledge of customer...book of accounts + Effectively prioritizes and responds to inbound leads or customer requests for information… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …knowledgeable, and adaptable. **What qualifications do I need?** + High school diploma or GED. + Customer Service experience - 2 or more years + Must be a US ... is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote...a fully remote team supporting the English and Spanish inbound calls for NSHD. As a Tier 1 SDR,… more
- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... a talented and energetic individual as a Business Development representative to play a key role on our Americas...channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries,… more
- Molina Healthcare (Albany, NY)
- JOB DESCRIPTION Job SummaryProvides customer service support for inbound /outbound Medication Therapy Management (MTM) pharmacy calls from members, providers, and ... Medicare STAR ratings. Required Qualifications * At least 1 year of related experience , including call center or customer service experience , or… more
- SolomonEdwards (Albany, NY)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound ...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established ... School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cognizant (Albany, NY)
- …our client's stakeholders and other team members. In this role, you will: *Take inbound calls, acting as hospital representative to arrange debt repayment based ... school diploma or GED *At least 1 year of healthcare collections experience *Strong customer service skills, especially in managing challenging conversations.… more
- Cognizant (Albany, NY)
- …collaboratively with stakeholders and other teams. **In this role, you will:** . Handle inbound calls as a representative of the hospital to arrange debt ... **About the role** As a Healthcare Customer Service Collections - Self-Pay you will make...school diploma or GED . Minimum one year collections experience in healthcare working with patients . Minimum one… more
- Sysco (Clifton Park, NY)
- …an Operations position responsible for directing the activities associated with inbound and outbound warehouse operations. Responsibilities include but are not ... direction to warehouse staff; and ensuring safety and security of the inbound and outbound warehouse departments. **RESPONSIBILITIES** + Handles the daily work and… more
- CenterWell (Albany, NY)
- …+ Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + 1 - 3 years of grievance and appeals ... with clinical and other Humana parties. The Grievances & Appeals Representative 3 performs advanced administrative/operational/ customer support duties that… more
- Albany Medical Center (Albany, NY)
- …slips. Performs keyboard commands to acknowledge and bill supply orders to customer cost centers. Performs basic trouble shooting of printers, including refilling ... pick tickets, retrieves stored items from storage locations and fulfills customer orders. May operate manual, powered, and computerized equipment during order… more
- Cardinal Health (Albany, NY)
- …customers, striving for one-call resolution **Qualifications:** + 2-4 years of industry experience with patient-facing or high touch customer interaction ... benefit investigation/verification to medication delivery, ensuring an exceptional patient experience + Conduct benefit verifications and collaborate with various… more