- GAP Solutions Inc (Albany, NY)
- **Position Objective:** As a Junior Human Resource Specialist, apply HR skills in support of managers, program staff and customers on the full range of HR topics ... SES programs, work life programs, policy and employee and labor relations. In support of the Dept. of Homeland Security (DHS), US Immigration and Customs Enforcement… more
- GAP Solutions Inc (Albany, NY)
- …SES programs, work life programs, policy and employee and labor relations. In support of the Dept. of Homeland Security (DHS), US Immigration and Customs Enforcement ... (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC). **Duties and Responsibilities:** + Research HR policy, write new HR policies, edit… more
- Molina Healthcare (Albany, NY)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... to improve our member and provider experiences. **Job Duties** * Provide service support to members and/or providers using one or more contact center … more
- TEKsystems (Glenmont, NY)
- IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED FULL TIME JOB OPPORTUNITY MONDAY - FRIDAY 8AM-430PM GLENMONT, NY (ON SITE ONLY) $20/HR Qualifications: + 2 years of ... call center /customer service experience + Experience managing high volume inbound...De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them… more
- Albany Medical Center (Albany, NY)
- Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 * Register patients, update insurance ... telephone call receipts to complete accurate registration and to support the clinical workflow. + Understands the practice and...of their department, the Practice, the Hospital and the Center . + Exemplify Albany Med CARES guiding principles. +… more
- New York State Civil Service (Albany, NY)
- …Preparedness Program Representative 1 in the New York State Watch Center monitors, analyzes, prioritizes, and reports critical information obtained from a wide ... Security and Emergency Services, Division of Title Disaster Preparedness Program Representative 1 (NY HELPS) Occupational Category Other Professional Careers Salary… more
- New York State Civil Service (Albany, NY)
- …Security and Emergency Services, Division of Title Disaster Preparedness Program Representative 3 (NY HELPS) Occupational Category Other Professional Careers Salary ... direction of the Homeland Security Program Analyst 3, the Disaster Preparedness Program Representative 3 is responsible for the State Emergency Operations Center … more
- Cardinal Health (Albany, NY)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer… more
- Humana (Albany, NY)
- …telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support /computational ... tasks. Typically works on routine and patterned assignments. Inbound Contacts Representative 1 addresses customer needs which may include complex benefit questions,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …**Come Join Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by providing American public ... chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail, and email… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …110 countries and regions. Overview: Primary responsibility of the Specialty Sales Representative (SSR) is to represent the Grifols plasma portfolio with identified ... not limited to: Neurologists, Immunologists, Allergists, Specialty Pharmacy companies, Infusion Center and Hospital accounts like pharmacy DOP and Emergency Room. As… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- ## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, ... Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes job\-specific… more
- New York State Civil Service (Albany, NY)
- …Eligible titles include, but aren't limited to: Admnv Assistant 1, Business Services Center Representative 1, Program Aide; OR* Four years of customer service ... Yes Agency Insurance Fund, State Title Assistant Insurance Fund Services Representative Occupational Category Clerical, Secretarial, Office Aide Salary Grade 13… more
- BioLife Plasma Services (Latham, NY)
- …is or may be compromised. Identifies potential SOP revisions as needed to support continuous improvement. Works in collaboration with center manager and ... rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe...Quality System, and other applicable regulations for a plasma center . Authorized and responsible to cease operations within the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential ... documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors,...School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public… more
- Merck (Albany, NY)
- **Job Description** As a Chronic Care Specialty Sales Representative , you will drive meaningful patient impact by leveraging our scientific expertise and serving as ... may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage. **Territory...the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles… more
- AbbVie (Albany, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... changing and challenging environments. + Documented success in leadership and support role of increased responsibility at the district, region and/or organizational… more
- Highmark Health (Albany, NY)
- …patients with applying for Charity Care. Works in a high volume call center environment. Displays exceptional verbal and written communication skills with a friendly ... + Working effectively as a team member by offering support and/or ideas to enable the group to reach...service recovery skills working in a high volume call center environment. + 2 years in a collection or… more
- Molina Healthcare (Albany, NY)
- JOB DESCRIPTION Job SummaryProvides customer service support for inbound/outbound pharmacy calls from members, providers, and pharmacies. Contributes to overarching ... * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit information, including… more
- St. Mary's Healthcare (Amsterdam, NY)
- …or patient facing interaction to complete an accurate registration and support clinical workflow. Follows all current policies/procedures and legal requirements ... Physician office setting working in a patient access position or call center environment required (or equivalent). Strong insurance knowledge specific to complex… more
