- KeyBank (Albany, NY)
- …for executing against the strategic projects for enhancing the capabilities of the Salesforce / Service Cloud platform. This individual works closely with the ... line of business and technology colleagues...using Salesforce application + Experience with various Salesforce Tools preferred (ie Service Cloud ,… more
- ABBTECH Professional Resources, Inc. (Albany, NY)
- …or software application environment * Required Technical Skills: In depth understanding of Salesforce , including Service Cloud , Experience Cloud ... **Job Summary** : Client requests Salesforce Business Analyst to remotely to... Analyst (preferred), Salesforce Certified Administrator, or Salesforce Experince Cloud Consultant - SalesforceEducation: certification… more
- Sharecare (Albany, NY)
- …strongly preferred ( Salesforce Certified Administrator, Advanced Admin, Sales/ Service Cloud Consultant) + Technical project administration skills ... the design, delivery, management, and growth of our Sales Cloud Salesforce implementation, ensuring we maximize the...and concerns and act as technical support for all Salesforce initiatives reported by the business +… more
- Cardinal Health (Albany, NY)
- …degree in related field, or equivalent work experience, preferred + Proven expertise in Salesforce .com Sales & Service Cloud + Experience with Conga (fka ... Jira project/cards + Develop/test/implement solutions in Salesforce Sales, Service , Account Engagement, Experience Cloud , with Conga Contract Lifecycle… more
- KeyBank (Albany, NY)
- …Bank** program deliver consistent, well‑tracked increments across Commercial **Onboarding , Service Cloud , and DocuSign integration** workstreams. You will coach ... cutovers. + **Shepherd release flow** : Align sprint outcomes to the ** Salesforce COE release calendar** ; coordinate cut dates; socialize change risk/lead times… more
- Lumen (Albany, NY)
- **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. ... processes and protocols that enable execution of functionality which deliver on business needs through systems that work together seamlessly. The candidate will… more
- Canon USA & Affiliates (Albany, NY)
- …for complex pricing and quoting. + **Strong ERP experience, ideally with Oracle E- Business Suite R12 or Oracle Cloud ERP for order management, invoicing, ... ** Business Sys Analyst Sr - req1597** **OVERVIEW** Responsible...management, billing, and revenue recognition. + Hands-on experience with ** Salesforce CRM** , including: + Territory Management for sales… more
- Coinbase (Albany, NY)
- …such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud . * Experience collaborating with external outsource business partners Job #: G2709 ... You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest… more
- New York State Civil Service (Albany, NY)
- …in composing SQL queries. * Experience with Power BI or Tableau, PowerShell, Salesforce , Google Cloud Platform and BigQuery, R, Microsoft Power Automate and ... NY HELP Yes Agency Cannabis Management, Office of Title Business Systems Analyst 2 (NY HELPS) - VID 204578...comprehensive written document what the system, process, or product service must do in order to satisfy the established… more
- Oracle (Albany, NY)
- …Power BI, SAS, etc.) + Experience working with a CRM tool (ie Oracle Sales Cloud , Salesforce , Sugar, Delphi, etc) + Attentive to details + Able to prioritize ... + Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis + Liaise between the customer and internal… more
- Eliassen Group (Albany, NY)
- …Loyalty team. This team builds front-end applications, individual services and platforms-as-a- service , ensuring the best reuse across multiple lines of business ... conditions, can multitask, possesses solid technical communication and customer service skills. + Develop APIs and batch jobs on...and batch jobs on MuleSoft platform and integrating with Salesforce . + Work with MuleSoft Connectors, such as … more
- Pearson (Albany, NY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all… more
- Dodge Construction Network (Albany, NY)
- …leadership or people management + Expert knowledge ofSalesforce Sales Cloud , Salesforce CPQ, Service Cloud , Communities,and related systemsin a ... has a consistent track record of implementing solutions to business problems in Salesforce and integrated solutions throughout our GTM tech stack, working… more
- Molina Healthcare (Albany, NY)
- …AI, intelligent routing, predictive analytics, and sentiment analysis. + Integrate ** Salesforce with Genesys Cloud ** to deliver a **unified "single ... UCaaS/CCaaS environments supporting 4,000+ agents.** + Proven experience integrating **Genesys Cloud with Salesforce ** to enable unified agent experiences and… more
- Lumen (Albany, NY)
- …a Candidate** What you'll bring (Required) *10+ years of experience in operations, service delivery, or business transformation; 5+ years leading managers and ... **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.… more
- Humana (Albany, NY)
- …Chatbots etc. + Experience integrating contact center applications with other SaaS cloud solution (like Salesforce , ServiceNow, MS Dynamics, etc.). + Technically ... The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals.… more
- Capital One (Albany, NY)
- …a major transformation in Capital One Software involving our MarTech Stack and Service Cloud capabilities What you'll do: Capital One Product Framework In ... uniquely designed to meet the challenges of a digital-first, cloud -first business at scale. We also recognize...and analysis into consumer facing digital products + Certified Service Cloud Consultant or Certified Sales … more
- Capital One (Albany, NY)
- …of internal solutions uniquely designed to meet the challenges of a digital-first, cloud -first business at scale. We also recognize that many other businesses ... first large enterprises to go all-in on the public cloud , Capital One needed to build cloud ...the multi-year roadmap, prioritizing major features based on strategic business goals, and owning the overall Return on Investment… more
- Capital One (Albany, NY)
- …and personalized. As one of the first large enterprises to go all-in on the public cloud , Capital One needed to build cloud and data management tools that didn't ... to enable us to operate at scale in the cloud . And in 2022, we publicly announced Capital One...the Databolt support organization, ensuring our customers receive expert-level service for a mission-critical data security product. This is… more
- Capital One (Albany, NY)
- …and personalized. As one of the first large enterprises to go all-in on the public cloud , Capital One needed to build cloud and data management tools that didn't ... to enable us to operate at scale in the cloud . And in 2022, we publicly announced Capital One...opportunity to be on the forefront of building this business and bring these tools to market. **The Role**… more