• Triage Consultant

    Pearl Interactive Network (Albany, NY)
    **Pearl Interactive Network is seeking to hire Remote Triage Consultants.** The ** Triage Consultant I (TC I)** is responsible for providing assistance, ... Meet requirements for and act as a mentor to new and less experienced triage consultants. + Ensure all calls are handled according to contractual service standards.… more
    Pearl Interactive Network (04/26/25)
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  • Contact Center Triage Consultant

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …is maintained. + May act as mentor for new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, ... Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 5-10 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with… more
    ASM Research, An Accenture Federal Services Company (03/26/25)
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  • Technical Consultant Team Lead

    NASCO (Albany, NY)
    **Overview** Under minimal direction, the Technical Consultant Team Lead is primarily responsible for providing highly complex technical and business support focused ... and product release processes. In particular this role conducts triage support for failed test cases and manages a...cause analysis for each performance issue. + Provides timely triage support for any production and testing tickets related… more
    NASCO (05/07/25)
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  • Business Technical Operations Consultant ll

    NASCO (Albany, NY)
    **Overview** Under general direction, the Business Technical Operations Consultant ll is primarily responsible for providing business, product capability and ... and NASCO enterprise product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed test… more
    NASCO (05/06/25)
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  • Business Technical Operations Consultant

    NASCO (Albany, NY)
    **Overview** Under general direction, the Business Technical Operations Consultant lll is primarily responsible for providing business, product capability and ... and NASCO enterprise product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed test… more
    NASCO (05/06/25)
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  • Business Technical Operations Consultant IV

    NASCO (Albany, NY)
    **Overview** Under nominal direction, the Business Technical Operations Consultant IV is primarily responsible for providing advanced business, product capability ... and NASCO enterprise product enhancements and product releases. This role conducts triage support for complex reported system issues, submitted questions, and failed… more
    NASCO (05/06/25)
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  • Licensed Practical Nurse-Camp Colonie (Temporary)

    Fedcap (Cohoes, NY)
    …labeled and securely store, and a safe and orderly medication area. + Triage when necessary and, as needed, respond with emergency medical care until appropriate ... individuals. + Participate in staff meetings as necessary and act as a nurse consultant when requested. + Ensure and maintain the cleanliness and safety of program… more
    Fedcap (03/11/25)
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