- US Physical Therapy (Plymouth, MI)
- …who enjoys helping others? Our growing physical therapy clinic is looking for a ** Call Center Representative** to be the first point of contact for patients ... smooth workflow **Qualifications** + Previous experience in a medical call center or healthcare office (preferred but...(preferred but not required) + Excellent verbal communication and customer service skills + Strong attention to… more
- WM (Plymouth, MI)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... **Remote Position: Must live 50 miles within a WM Call Center site near the following states:...Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact… more
- ManpowerGroup (Plymouth, MI)
- …**What's Needed?** + High school diploma or GED + 2+ years of customer service or call center experience + Healthcare or pharmacy background preferred + ... a leading healthcare technology company, is seeking a Pharmacy Call Center Reps (Remote) to join their... Rep (Remote), you will be part of the Customer Service Department supporting patient interactions and… more
- Insight Global (Plymouth, MI)
- …FULL TIME IN PLYMOUTH, MI. -1-3+ years of experience in an INBOUND customer service role with recent call center experience - Strong data entry/ typing ... healthcare company and must have experience in a high call volume call center . The...to the sites. We are looking for very strong customer service to support patients through uneasy… more
- ManpowerGroup (Plymouth, MI)
- …productivity. **What's Needed?** + High school diploma or GED required. + Customer service or call center experience preferred. + Healthcare or pharmacy ... team. As a Patient Care Representative, you will be part of the Customer Support Department supporting patient interactions and ensuring exceptional service … more
- Trinity Health (Livonia, MI)
- …adherence to Trinity Health policies and compliance standards. + Promote a customer -focused work environment and provide excellent internal and external service . ... **Minimum Qualifications** : + High school diploma or equivalent + Minimum of two years of clerical/administrative experience, ideally in a corporate environment. + Proficiency in Microsoft Office (Word, Excel, PowerPoint); strong typing, proofreading, and… more
- Trinity Health (Ann Arbor, MI)
- …High school education or GED equivalent. **Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or ... This position is 100% onsite and is based out of our Regional Call Center in Ann Arbor, Michigan. Relocation assistance is not available. + **REQUIRED SKILLS… more
- Vibe Credit Union (Novi, MI)
- …Skills/Abilities + Leadership and team development + Expertise in call center operations + Strong member service orientation + Excellent verbal and ... Services Manager, you will be responsible for delivering exceptional service to both internal teams and external members. By...Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets.… more
- Molina Healthcare (Ann Arbor, MI)
- …Required Qualifications * At least 1 year related experience, including call center or customer service experience, or equivalent combination of relevant ... JOB DESCRIPTION Job SummaryProvides customer service support for inbound/outbound pharmacy...* Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively… more
- PNC (Clarkston, MI)
- …resolution. + Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue ... and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail branch organization, you will be based in… more
- Vibe Credit Union (Novi, MI)
- … service is advantageous + Familiarity with lending practices preferred + Call Center experience preferred + Skills/Abilities + Strong organizational skills + ... this exciting opportunity at Vibe! Position Purpose This position delivers exceptional service to internal and external members with enthusiasm, providing timely ,… more
- Molina Healthcare (Ann Arbor, MI)
- …Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination of ... JOB DESCRIPTION **Job Summary** Provides customer service support for inbound/outbound Medication...Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to internal departments as required. * Utilizes… more
- Molina Healthcare (Ann Arbor, MI)
- …experience **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to...goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center… more
- Siemens (Plymouth, MI)
- … Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel + Follow safety requirements as outlined by Siemens and ... relationships at all levels within the customer 's organization and exhibit strong customer service skills + Identify customer needs and make prioritized… more
- General Motors (Milford, MI)
- …Role:** The Field Service Representative (FSR) is the 'voice of the customer " assuring segment leading Warranty and customer satisfaction. You will directly ... 3 days per week at either the Warren Technical Center or Milford Proving Grounds as dictated by current...as a liaison between General Motors Defense and the customer to help coordinate, communicate, review, and provide support… more
- Abbott (Ann Arbor, MI)
- …a proventrack recordin sales, field service , or within a technical call center . + Deep understanding of laboratory instrumentation, workflows, and regulatory ... focused on value expansion and profitability.Identify and implement operational and service improvements to drive customer success.Influence purchasing decisions… more
- State of Michigan (Whitmore Lake, MI)
- …and able to work weekends, holidays, and rotating shifts? + Yes + No 07 How many years in customer service do you possess? + None + Less than 1 year + 1 year to ... or need assistance uploading and/or attaching your documents, please call the Office of Career Services toll free at...+ 5 years or more 08 Please describe your customer service experience. If you answered none… more
- University of Michigan (Ann Arbor, MI)
- …Summary** Logistics and Support Service (LSS) dispatchers are the first line of customer service for all calls and requests directed to the department. They ... + Monitoring MiChart Grand Central, specifically the EVS command center and patient transportation in order to direct staff...must have the ability and desire to provide excellent customer service . This role is often the… more
- Tenet Healthcare (Commerce Township, MI)
- …: DMC Huron Valley-Sinai Hospital in Oakland County is committed to outstanding customer service and medical care. This hospital features the Harris Birthing ... Center with all private birthing suites, the Charach Cancer...values of the DMC and adheres to the DMC Customer Service Standards. Monitors activities for and… more
- University of Michigan (Ann Arbor, MI)
- …skills with the ability to collaborate with staff at all levels. + Strong customer service skills. + Work collaboratively with other teams and colleagues who ... Lead Connected Real Estate (CRE) network projects. + Manage service incidents and requests in ServiceNow. + Monitor and...request tickets on a rotating schedule. + Provide 24/7 on- call support in a rotating weekly schedule. **Complex Technical… more
