- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts...Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound… more
- Acosta Group (Boston, MA)
- **DESCRIPTION** The **Full-Time Google Tech Specialist ** will assess customer support needs, troubleshoot, or diagnose issues and thoroughly explain ... The Tech Specialist will provide assistance for customer product post-sale set up support , manage...Range: $23.00 - $26.00 per hour** **RESPONSIBILITIES** + Assess customer support needs, troubleshoot or diagnose issues… more
- Wilson Language Training (Boston, MA)
- Technical Onboarding Specialist - TEMP **Department:** Customer Support **Location:** Here at Wilson Language Training, we are committed to working together ... growing and is looking to hire a Technical Onboarding Specialist . The Technical Onboarding Specialist is responsible...candidate will be a self-starter and have a positive, customer -centric attitude with a high EQ and passion for… more
- Merck (Boston, MA)
- **Job Description** **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for ... reside in Texas or New Mexico.** **Job Description:** The Customer Success Specialist will be the lead...support team, and the sales team to ensure customer user experience and satisfaction with SenseHub Dairy sensor… more
- Verint Systems, Inc. (Boston, MA)
- …Learn more at www.verint.com . **Overview of Job Function:** The Product Support Specialist is passionate about fixing problems and providing above ... to provide quality responses in all situations. The Product Support Specialist stops at nothing to ensure...equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving… more
- Amazon (Boston, MA)
- Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an ... accomplished Principal Partner Business Development Manger in the AWS Specialist and Partner org to conceptualize, create content for...realization, working with key members of the rapidly growing Customer Success COE. As the Partner Customer … more
- Ferguson Enterprises, LLC. (Lynn, MA)
- …daily call log of customer interactions + Provide outside field service customer support on job sites + Develop and maintain relationships with outside ... Residential HVAC Product Specialist . As a Product Specialist , you will provide technical product support ...the jobsite + Be able to provide top notch customer service + Strong proficiency with computer and software… more
- Anywhere Real Estate (Boston, MA)
- **Ready to be part of something great?** We're looking for a **Regional Support Specialist (RSS)** to join our Coldwell Banker team. This role is the heartbeat ... audiences, including agents, branch managers, customers, vendors, and other internal support teams * A customer -focused approach, delivery-oriented mindset, and… more
- ThermoFisher Scientific (Cambridge, MA)
- …site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. The team will ... Unity Lab Services provides a single source for integrated lab service, support , and supply management. Our customized service offerings and world-class service… more
- Harvard University (Cambridge, MA)
- …make a difference in the world. Reporting to a Manager of Unit and Faculty Support the Faculty Support Specialist (FSS) supports faculty with complex ... Department Office Location:USA - MA - Boston Business Title:Faculty Support SpecialistSub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :053Time Status:Full-time Union:55 -… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... Help Desk that may require hands on or onsite support * Answering IT requests via phone, email and...end point encryption tools eg Sophos preferred * Strong Customer Service Skills (will need reference checks here) *… more
- Dana-Farber Cancer Institute (Boston, MA)
- … is responsible for the coordination of a variety of programs that directly support the Resource Office. The Lead Resource Specialist trains and orients Resource ... The Lead Resource Specialist is responsible for the delivery of resource...SKILLS, AND ABILITIES REQUIRED:** + Demonstrated mastery of high customer service and patient- and family-centered orientation; ability to… more
- Philips (Cambridge, MA)
- As a Multi-vendor National Support Specialist (Siemens, RAD/RF) to provide on-site and phone support to the field service organization, as required, to ... all escalations within their region, taking a leadership role and instructing Customer Support Specialists (CSSs) and FSEs in action plans and repair solution… more
- Forrester (Cambridge, MA)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for executing...It's a place where everyone is given the tools, support , and runway they need to go far. We'll… more
- Entergy (Plymouth, MA)
- …with a focus on rotating and reciprocating generation and/or renewables. The specialist will support the identification, development, and execution of projects ... **Job Title:** Capital Projects Procurement Specialist **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC This position may be filled in New… more
- Amazon (Boston, MA)
- …customer to grow by providing tailored service, unmatched technology, and unwavering support . We dive deep to understand each customer 's unique challenges, ... Description AWS GenAI/ML Specialist Solutions Architects (SSAs) are technologists with deep...experts for AWS customers and the Account Teams that support them. We contribute to account planning, architecting GenAI… more
- Sherwin-Williams (Braintree, MA)
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their ... questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve...the strength of our success, and we invest and support you in: Life with rewards, benefits and the… more
- Beth Israel Lahey Health (Westwood, MA)
- …chapters across the Beth Israel Lahey Health System. The System Compounding Specialist will provide field support for sterile compounding standardization ... ensure compliance with risk management practices. The System Compounding Specialist would support practices to ensure adherence...groups of professionals through the BILH pharmacy system 8. Customer Service: Ability to provide a high level of… more
- Fujifilm (Boston, MA)
- …(KOLs), and collaboration with the existing Fujifilm Endoscopy sales and clinical specialist teams to ensure successful demonstrations and customer satisfaction. ... **Position Overview** The Western Zone Pulmonary Sales Specialist is a key member of the Fujifilm...and overall market share growth goals. + Lead and support pulmonary product demonstrations in collaboration with the clinical… more