- Confluent (Boston, MA)
- …Data Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Confluent (Boston, MA)
- …We are looking for a Senior Business Systems Analyst (BSA) to support our Customer Success Group (CSG), including Customer Success and Support teams. ... related technologies to drive scale, efficiency, and a seamless customer experience. As a Senior BSA, you'll...BSA, you'll serve as a strategic partner to our Customer Success stakeholders. You'll lead efforts to… more
- Confluent (Boston, MA)
- …Data Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Pearson (Boston, MA)
- ** Senior Technical Product Manager** **Location: Remote...3+ years of experience in UX design focused on customer success . + **Education** : BS/BA in ... credentials and pursue their dreams. We are seeking a technical ** Senior product manager** to lead a...and digital and AI consultants, dedicated to enhancing the customer experience for adult learners. In this role, you… more
- Amazon (Boston, MA)
- …The High Performance Computing (HPC) team at AWS is seeking an exceptional Senior Product Manager - Technical (External Services) to drive the development ... expectations, using data-driven insights to simplify and enhance the customer experience. As a Senior Product Manager...a proven track record of working backwards from ambiguous customer needs. You should possess strong technical … more
- Amazon (Boston, MA)
- …data-driven tradeoffs that balance near term execution with long-term strategy, and balance customer and business needs against technical constraints across a VP ... to be Earth's Best Employer. Key job responsibilities - Own multi-year technical programs, build consensus, and define architectural strategies across Director level… more
- Cardinal Health (Boston, MA)
- The Senior Consultant, Technical Sales role is responsible for closely collaborating across functions within OptiFreight(R) Logistics to create and maintain a ... executives including facilitation of meetings, technology demos, and facilitating customer -initiated risk-assessment milestones. + High technical aptitude and… more
- Indeed (Boston, MA)
- …for job seekers. (*Comscore, Total Visits, March 2024) **Day to Day** As a Senior Client Success Specialist you will communicate directly with advertising agency ... will work closely with our internal Sales, Product and Technical teams to ensure a flawless experience with Indeed...best optimize clients' accounts and set them up for success . Use Indeed data and your expertise in the… more
- Cardinal Health (Boston, MA)
- …technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative ... Platform and hybrid solutions. This role will be responsible for the technical leadership over the software development workstreams that interface with salesforce… more
- Google (Cambridge, MA)
- …opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead ... team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. As Leadership Technical … more
- Amazon (Boston, MA)
- …cloud use cases, establish roadmaps and actionable program plans, capture success criteria, build advanced technical architectures, allocate resources to ... governance. You own and drive execution excellence for the end-to-end customer engagement ( technical , operational, organizational, and educational) across… more
- Pegasystems (Boston, MA)
- …+ Collaborate with clients, partners, and Pega teams to continuously focus on Customer Success in large-scale Customer Service Center implementations + ... Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US -...technical sales roles + Experience operating or running customer service operations or customer service center… more
- Amazon (Boston, MA)
- Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an ... realization, working with key members of the rapidly growing Customer Success COE. As the Partner ...We are seeking someone who is innovative, creative, analytical, technical and can think strategically about business, product, and… more
- Ricoh Americas Corporation (Boston, MA)
- … technical training** to stay up-to-date with equipment advancements. ** Customer Engagement & Service Excellence** Handles **complex customer interactions** ... ** Senior Field Representative, Field Services Support** **Position Overview**...for **servicing, repairing, and maintaining** complex office equipment at customer locations within a designated geographic area. This role… more
- Dana-Farber Cancer Institute (Boston, MA)
- …to communicate effectively with all levels of the organization - executive leadership, senior managers, technical staff and potential end users + Ability to ... including other Harvard Medical School-affiliated hospitals. **POSITION SUMMARY:** This Senior IS Project Manager will provide strong project management knowledge… more
- Amazon (Boston, MA)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... - Lead architectural reviews and workshops to advance your customer 's technical objectives. - Act as a...leadership and innovation around Machine Learning, Comfortable presenting to senior data and AI leaders, and have demonstrated ability… more
- Microsoft Corporation (Boston, MA)
- …global sales team-one that is deeply connected to our partners and driven by customer success . By uniting our Small Medium Enterprise sellers and Channel sales ... we are shaping the future of business. As a Senior Director of Digital Security and Channel Sales, you...to the vision and seamless execution of solution and technical sales across various customer scenarios, fostering… more
- Cornerstone onDemand (Boston, MA)
- …consulting and communication skills. **In this role you ** + Assess customer requirements, propose technical solutions and guidance in collaboration with ... As a senior , deliver more complex integration programs within complex customer environments + Create thorough & detailed requirements documents and technical … more
- Amazon (Boston, MA)
- …performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements ... to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value… more
- Boston University (Boston, MA)
- ** SENIOR PROGRAM COORDINATOR, CURRICULUM & SCHEDULING, Enrollment & Student Administration, University Registrar** **Job Description** ** SENIOR PROGRAM ... Boston University's Office of the University Registrar seeks a Senior Program Coordinator for Curriculum and Class Scheduling. Do...of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more… more