- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. ... kept up to date in the system at all times, follow up with customer to ensure the service call was completed satisfactorily; document in the system. + Order… more
- CAI (Providence, RI)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Highmark Health (Providence, RI)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Highmark Health (Providence, RI)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- MAPFRE Insurance (Webster, MA)
- …Major Market:** Worcester **Job Segment:** Call Center Manager, Call Center Supervisor, Customer Service Representative, QA, Call Center , ... customer quality and experience delivered by both internal and external service providers. Analyzes customer feedback/sentiment to drive improvements. This… more
- Humana (Providence, RI)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- MAPFRE Insurance (Webster, MA)
- …equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Customer Service Representative, Call Center Representative, Call ... - Assure written and verbal communications are timely, professional and empathetic. + Customer Service - Deliver service to customers and agents aligned with… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Customer Service Representative, Call Center Representative, Recruiting, ... met and to identify and resolve any on-line error conditions. + Provide customer service based on an assigned agency plan. + Must maintain department standards… more
- Citizens (Johnston, RI)
- …skills/ability to negotiate through difficult situations. + 5 Years of customer service and Call Center experience; banking experienced preferred + ... you will be asked to meet and exceed department service and quality standards, while maintaining consistent levels of...Why Work for Us At Citizens, you'll find a customer -centric culture built around helping our customers and giving… more
- Navy Federal Credit Union (Newport, RI)
- …verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center , retail banking or ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Humana (Providence, RI)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... + Foster a culture of accountability, continuous improvement, and customer -focused selling. + Ensure operational excellence in a fully...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- South County Hospital (Wakefield, RI)
- …Minimum Qualifications: Upbeat, positive person who enjoys helping others with superb customer service , teamwork, and conflict resolution skills ; basic ... On- call Representatives are responsible to answer all calls received in a courteous and professional manner and see all calls through to resolution, collaborating… more
- MAPFRE Insurance (Webster, MA)
- …employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Customer Service Representative, Accounts Payable, ... Call Center , Recruiting, Customer Service , Finance, Human Resources Apply now " more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and knowledge ... with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management… more
- Hilton (Providence, RI)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...\(7\) years or more of work experience in product, customer experience, high\-volume contact center technology, … more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Vontier (Providence, RI)
- …CSRs on departmental best practices. Is a leader in setting the example of world class customer service . + Conducts call monitoring and call reviews ... **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** Customer Service is the critical link...Regional Managers and Commercial Customers by providing daily operational call center support, correct product information, pricing,… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge of Contact Center operations, and ... service standards + Oversees functions of Customer Contact Center to include assigning staff...years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Customer Service Representative, Data Entry, ... Recruiting, Call Center , Customer Service , Administrative, Human Resources Apply now " more
- M&T Bank (Norwich, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more