- CVS Health (Phoenix, AZ)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play ... (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across...Qualifications** + 5+ years of experience in Customer Experience , Product Management, Strategy ,… more
- The Hertz Corporation (Phoenix, AZ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Wells Fargo (Chandler, AZ)
- …identify, monitor, and mitigate potential risks to initiative delivery and overall customer experience + Collaborate and consult with internal and external ... role: Wells Fargo is seeking a Product Management Senior Manager to join our Loyalty Program Strategy ...initiate and build executive support for strategic initiatives + Experience evaluating and shaping end-to-end customer journeys/CX… more
- American Express (Phoenix, AZ)
- …The Global Lounge Operations Center of Excellence (COE) team is hiring for a Sr. Manager of Operator Strategy & Analysis. The Lounge Operations COE supports the ... maintenance, new lounge/expansion planning, third-party contracts, and partnerships. The Sr. Manager of Operator Strategy & Analysis will be responsible… more
- Cisco (Phoenix, AZ)
- …and guardrails for launch workstreams; ensure consistent narrative, sequencing, and customer experience across touchpoints. * Manage strategic initiatives: Act ... * Previous experience with global Tier One launch or event strategy * Demonstrated success in shaping market perception and influencing industry analysts,… more
- American Express (Phoenix, AZ)
- …+ Success at developing and evaluating strategies across dimensions including growth, customer experience , financial, and risk management, amongst others. + ... communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your...will you make an impact in this role?** The Strategy & Transformation teams serve as a critical driver… more
- Deloitte (Tempe, AZ)
- …Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, ... and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills, including...volume of complex tasks within a given timeframe + Experience in writing and reviewing scope of work documents… more
- General Motors (Phoenix, AZ)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to… more
- FranklinCovey (Phoenix, AZ)
- …and institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue ... Operations & Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy , Management… more
- Rubrik (Phoenix, AZ)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world... Support Team serves as the backbone of our customer 's data security strategy . Their technical prowess,… more
- Coinbase (Phoenix, AZ)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution ... a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team,...Collaborate with Product Managers to define and execute a strategy for AI-driven self-service and automation, reducing contacts and… more
- Bank of America (Phoenix, AZ)
- …forums, and channel partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud risk. + Develop ... to break complex problems down and develop a clear strategy / action plan. + Experience influencing...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- ISC2 (Phoenix, AZ)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... customer experiences + Define and implement the customer success strategy , focusing on retention, exam...training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,… more
- Shaw Industries Inc (Phoenix, AZ)
- Job Title Sr Manager Customer Marketing, West Region Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed ... in annual sales and 18,000 associates worldwide. The Senior Manager of Customer Shopper Marketing will serve...and increasing brand desirability. * Responsible for executing the strategy across all of Shaw's brands and customer… more
- Acosta Group (Phoenix, AZ)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- SAP (Tempe, AZ)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more
- Nelnet (Phoenix, AZ)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... works collaboratively with other departments (eg, RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of … more
- Realtor (Scottsdale, AZ)
- …remote teams and a minimum of 3 years managing others in a call center, customer service or sales environment. + Direct experience in building & developing a ... will make in their life, by providing a user experience that is easy to use, easy to understand,...right connections, and building confidence through expert guidance. **Senior Manager , Boutique Sales** at **Realtor.com** **(R)** Are you a… more
- Fortrex (Phoenix, AZ)
- …hacia abajo hasta el final de la pagina._ **WHO YOU ARE:** As a Site Manager II specializing in food processing sanitation, you will lead a dedicated team to ensure ... plants throughout North America. + Over 50+ years of experience in creating long-lasting partnerships. **OUR MISSION:** We protect...world for all.? **WHAT YOU WILL DO:** The Site Manager II is responsible for the daily management of… more
- Cardinal Health (Phoenix, AZ)
- … customer feedback and insights with channel partners enables improvement of customer experience across USMPD **_Qualifications_** + Bachelor's degree from an ... & Solutions Marketing is responsible for defining the product/service and market strategy and managing the life cycle, including customer need identification,… more