- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident / Problem Analyst / Senior (ITSM / ITIL) Apply now " Date: Oct 13, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our ... business and non-business hours, including weekends to assist with Major Incidents Minimum Requirements Incident / Problem ...to assist with Major Incidents Minimum Requirements Incident / Problem Analyst (ITSM / ITIL) + BS/BA… more
- The Hertz Corporation (Phoenix, AZ)
- …our IT department. In this role, you'll be in charge of leading the incident / problem management process to resolution and restoring our company's provided IT ... manager should excel at multitasking and remain judicious during major incidents. What You'll Do: + Coordinate and oversee...this role, you'll be in charge of leading the incident / problem management process to resolution and restoring… more
- MUFG (Tempe, AZ)
- …of cybersecurity events that include perspectives on the behavior of adversaries. ** Major Responsibilities** + Conduct analysis of artifacts to determine methods of ... and best course of resolution while driving security improvement + Strong Incident Response knowledge and experience + Theoretical and practical knowledge with Mac… more
- CVS Health (Phoenix, AZ)
- …be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem Management to drive post-mortem ... **Reactive Problem Management:** + Join forces with major incident management in Root Cause Analysis...experience in IT Service Management, with a focus on Problem Management or Major Incident … more
- Bank of America (Chandler, AZ)
- …with the Problem Manager to diagnose root causes for complex/high impact major incident / problem management investigations. *Assess monitoring for new ... and continuous improvement. This individual will be engaged in major production triage efforts and work with problem...* Engage as a subject matter expert (SME) in major incident triage efforts, failure scenario modelling… more
- SHI (Phoenix, AZ)
- …management and board review; engage management on recommended actions. + Support Incident Response & Management efforts by identifying risks, providing metrics, and ... plans to drive growth and profitability. + Change Management: Can manage major changes in organizational processes or policies, can facilitate change management… more
- MUFG (Tempe, AZ)
- …health and compliance for all Business Continuity, Disaster Recovery, and Incident Management deliverables and obligations + Partner with Business Continuity (BC), ... Disaster Recovery (DR), and Incident Management teams to ensure recovery objectives are met...with intent + Always acts with integrity + Iterative problem -solving + Strong presentation capabilities **EDUCATION:** + Degree or… more
- Cayuse Holdings (Phoenix, AZ)
- …and technical support for the resolution of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer… more
- SHI (Phoenix, AZ)
- …organizational readiness and continuous improvement.** **Serve as the primary incident coordinator, managing response efforts, communications, and reporting during ... plans to drive growth and profitability.** **Change Management: Can manage major changes in organizational processes or policies, can facilitate change management… more
- Cayuse Holdings (Phoenix, AZ)
- …and technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer… more
- Epsilon, Inc (Phoenix, AZ)
- …**Benefits:** We offer competitive compensation, comprehensive benefits through a major national carrier, generous PTO, paid holidays, and immediate 401(k) ... Linux (RHEL) environments. This role focuses on day-to-day operations, patching, incident response, and system monitoring within a highly regulated federal… more
- Republic Services (Phoenix, AZ)
- …and assignments using Agile (eg, Scrum/Kanban) methodologies and the ITIL (eg, incident , problem , change) framework + Establish and enforce development ... projects simultaneously in a fast-paced environment + Strong analytical, problem -solving, and conflict resolution abilities **QUALIFICATIONS:** + Minimum of 3… more
- American Express (Phoenix, AZ)
- …and thorough reporting on resolutions + Oversees and manages EMIM (Enterprise Major Incident Management) bridges, coordinating efforts to resolve urgent ... technology and motivating others, secure your career here. You won't just see the problem coming, you'll see the solution. New threats to our business, our partners… more
- MUFG (Tempe, AZ)
- …such as SQL injection, cross-site scripting (XSS), and DDoS attacks + Lead incident response efforts for web application and network attacks, including root cause ... WAF strategies + Document WAF infrastructure diagrams, configurations, policies, and incident reports to ensure compliance with regulatory requirements + Mentor team… more
- MUFG (Tempe, AZ)
- …data security strategies, and overseeing the execution of data labeling initiatives. ** Major Responsibilities** + Implement and manage DSPM tools to enhance data ... principles, including data discovery and classification, risk assessment, policy management, incident response, and compliance management + Ability to define and… more
- Freeport-McMoRan (Phoenix, AZ)
- …work, data collection and analysis. + Assembles data and assists with problem -solving requiring basic theories and engineering fundamentals . + Utilizes computer ... other departments to include developing a scope of work for minor and major preventive maintenance activities. + Assists in evaluating current systems and processes… more
- The Walsh Group (Phoenix, AZ)
- …with our company: + Challenging, complex work + Creative and innovative problem -solving environment + Supportive, communicative managers who reward hard work + ... such as work planning, pre-activity meetings, material management, Quality Incident Reports, Lesson Sharing and follow-up inspections. + Establishes, monitors… more
- Ensono (Phoenix, AZ)
- …Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident , Request, Change and Problem ticket workflows WhyEnsono ... years of management experience in related field + Good problem -solving skills + Self-motivated and have attention to detail...quickly **Other Qualifications** + Knowledge in one of the major database products - DB2, Adabas, Datacom/DB, IDMS, and… more
- Freeport-McMoRan (Phoenix, AZ)
- …There are great neighborhoods around Phoenix, with easy access to a major city, nature, the arts and many more amenities. **Description** Supervise, provide ... matter expert, specific activities may include data collection, interpretation, analysis, problem solving, facility design, forecasting and reporting in office, lab… more
- Freeport-McMoRan (Phoenix, AZ)
- …There are great neighborhoods around Phoenix, with easy access to a major city, nature, the arts and many more amenities. **Description** Supervise, provide ... matter expert, specific activities may include data collection, interpretation, analysis, problem solving, facility design, forecasting and reporting in office, lab… more