- CVS Health (Phoenix, AZ)
- …**Required Qualifications** - Demonstrated leadership abilities. - Experience with inbound call center operations. **Preferred Qualifications** - 2 years leading ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Evolent (Phoenix, AZ)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... improvement, and clinical excellence. + **This position is 100% Remote and can be completed from any state. Multiple...state or federal health care program, including Medicare or Medicaid , and is not identified as an "excluded person"… more
- Molina Healthcare (Scottsdale, AZ)
- …aimed at improving Star ratings, HEDIS, CAHPS, and other quality metrics. + Assists call center pharmacy technicians with clinical questions and phone calls from ... cost control initiatives. + Provides leadership for the pharmacy call center team as delegated by the...plan location. **Preferred Experience** + Medicare Part D or Medicaid experience. + Managed care experience. To all current… more
- Molina Healthcare (Scottsdale, AZ)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Humana (Phoenix, AZ)
- …+ Health Plan experience + Previous Medicare/ Medicaid Experience a plus + Call center or triage experience + Bilingual is a plus **Additional Information** ... Weekly Hours: 40 + Travel: While this is a remote position, occasional travel to Humana's offices for training...a better quality of life for people with Medicare, Medicaid , families, individuals, military service personnel, and communities at… more
- Cardinal Health (Phoenix, AZ)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...Medicare, Medicaid & Commercial payer policies and guidelines for coverage,… more
- CenterWell (Phoenix, AZ)
- …401(k) with Employer Match + Life Insurance/Disability + Paid Time Off/Holidays + Minimal call Travel: While this is a remote position, occasional travel to ... in the medical centers. Work in conjunction with the Center Medical Directors to motivate and provide medical direction...and unrestricted DEA license + Medicare Provider Number + Medicaid Provider Number + Minimum of three to five… more
- Humana (Phoenix, AZ)
- …optimize and consult on end-to-end Sales initiatives across all distribution channels ( call center , direct & digital) to increase efficiency, enhance ... is uniquely positioned to put those customers at the center of everything it does." MarketPoint is the distribution...take about 10-15 minutes. Travel: While this is a remote position, occasional travel to Humana's offices for training… more
- Evolent (Phoenix, AZ)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Ability to lead nationalcardiovascular medicineprograms with deep regulatoryexpertisein Medicare, Medicaid , and Commercial + Experience in health plan operations… more
- Evolent (Phoenix, AZ)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... + 10+ years leading national oncology programs with deep regulatory expertise in Medicare, Medicaid , and Commercial + 5+ years as a national leader in the oncology… more