• Customer Care Advocate

    MetLife (Seekonk, MA)
    Job Title Customer Care Advocate Job Location Warwick RI. - Virtual. New Hires must live within a commutable distance of Warwick, RI. Summary of ... Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex customer more
    MetLife (06/15/25)
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  • Sr. Customer Care Advocate

    MetLife (Seekonk, MA)
    Job Title: Customer Care Advocate Location: United States; Warwick, RI. Virtual Role with In-Person Training. New Hires must live within a commutable ... of our Warwick location. Key Responsibilities: * Provide "Best in Class" customer Service for Annuities or Life Insurance products. * Complete financial transactions… more
    MetLife (06/20/25)
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  • IT Customer Service Advocate

    Charter Care Health Partners (Providence, RI)
    Summary: The Customer Service Advocate is responsible for prioritizing customer satisfaction for Information Technology services by r epresenting the ... equivalent work-related experience. Experience: 2 or more years Healthcare IT/ Customer Service experience preferred. Skills and Abilities: + Understanding of ITIL… more
    Charter Care Health Partners (04/28/25)
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  • Senior Group Manager - Head of Customer

    General Motors (Providence, RI)
    …of GCX business, and advocate for CX design across teams. Be a customer advocate . We are seeking a highly strategic and results-oriented **Sr. Manager, Head ... and growth. The ideal candidate will be a passionate customer advocate , a proven leader, and adept...customer lifecycle, from onboarding and adoption to retention, customer care and aftersales. + Develop and… more
    General Motors (06/14/25)
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  • Customer Experience Program Manager

    Point32Health (Canton, MA)
    …a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are ... heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care , where we leverage our experience and expertise to help people find their… more
    Point32Health (06/01/25)
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  • Customer Experience Measurement…

    Point32Health (Canton, MA)
    …a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are ... heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care , where we leverage our experience and expertise to help people find their… more
    Point32Health (04/08/25)
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  • Customer Success Technical Architect

    Confluent (Providence, RI)
    …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
    Confluent (06/11/25)
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  • Care Manager, Registered Nurse- Remote

    Sharecare (Providence, RI)
    … and positive member experience that leads to improved health outcomes. The Care Manager will advocate and guide utilizing motivational interviewing techniques ... July 21st, 2025** **Salary:** **$85,000 annually, plus comprehensive benefits package** The Care Manager supports the implementation of the Value Based Care more
    Sharecare (06/03/25)
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  • Senior Care Options Nurse Case Manager…

    Fallon Health (Milford, MA)
    …and office staff and may lead care plan review with providers and care team as applicable. o Demonstrates positive customer service actions and takes ... cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in...not limited to member rights o Serves as an advocate for members to ensure they receive Fallon Health… more
    Fallon Health (05/16/25)
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  • Customer Growth Strategy, Front Store…

    CVS Health (Woonsocket, RI)
    customer opportunities. Build roadmaps for program priorities over next 3-5 years. Advocate for loyalty program value ( customer and financial) delivering on ... ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions… more
    CVS Health (05/01/25)
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  • Care Navigator

    University Medicine (East Providence, RI)
    SUMMARY: The Care Navigator (CN) is responsible for helping persons living with complex illness and their caregivers navigate and access health care , home and ... practitioners, social workers, and case managers in an integrated approach to care management and community outreach. The CN supports innovative clinical programs… more
    University Medicine (06/06/25)
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  • Strategic Customer Success Manager - Public…

    Confluent (Providence, RI)
    …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...applicants and prospective employees. \#LI-DNI Confluent is Remote-First At Confluent, we care about how you work - not… more
    Confluent (06/10/25)
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  • Annuity Relationship Manager, GIAC New Business…

    Guardian Life (Providence, RI)
    …is a full tme, remote-based position. **Position Summary** Guardian's Annuity New Business CARE team seeks a dynamic and knowledgeable individual to join our team as ... internal and external partners. As a member of our CARE Team, you are part of a dynamic group...to generate, and it's also an acronym for Communicate, Advocate , Respond, and Empower - the actions needed to… more
    Guardian Life (06/12/25)
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  • Social Worker

    Athena Health Care Systems (East Providence, RI)
    …take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we ... hiring a full-time Social Worker to join our dynamic care team at Orchard View Manor in East Providence!...in a timely manner. + In the role of advocate coordinate personal needs. + Utilize community resources appropriately.… more
    Athena Health Care Systems (05/22/25)
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  • Executive Director

    Sunrise Senior Living (Norwood, MA)
    …senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in ... the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model...focused vision, based upon a Resident Centered Model of care . + Model a strong belief in mission, vision,… more
    Sunrise Senior Living (06/10/25)
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  • AVP Client Engagement - National Accounts - REMOTE

    Prime Therapeutics (Providence, RI)
    …objectives. **Responsibilities** + Serve as primary relationship and contract owner, advocate and point of escalation for assigned account/s; leverage an intimate ... of client strategic plans; collaborate with Prime and Client leadership to advocate for products and capabilities that support mutual growth and enable market… more
    Prime Therapeutics (05/10/25)
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  • Strategic Account Manager Oncology

    Cardinal Health (Providence, RI)
    …Issue Resolution + Proactively address service issues and ensure rapid resolution to protect customer satisfaction. + Serve as a strong advocate for the ... company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100… more
    Cardinal Health (06/08/25)
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  • Psychiatric-Mental Health Nurse Practitioner…

    US Tech Solutions (Woonsocket, RI)
    …Providers, Collaborative Physicians, para-professionals, Pharmacists and other members of the health care team 2. Customer Service Excellence * Deliver excellent ... Nurse Practitioner leverages administrative support in addition to delivering patient care services through virtual technology. The ratio of work is dependent… more
    US Tech Solutions (04/18/25)
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  • Member Growth Analytics, Lead Director

    CVS Health (Woonsocket, RI)
    …ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions ... part of our strategy - it's where and how consumers can take care of their everyday well-being with products that help with physical, mental, social/emotional… more
    CVS Health (05/20/25)
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  • Loyalty Transformation Director

    CVS Health (Woonsocket, RI)
    …ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions ... strategy - it's where and how consumers can take care of their everyday well-being with products that help...Your team will form critical partnerships with Marketing, strategy, customer insights and extrernal partners to build out optimal… more
    CVS Health (06/21/25)
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