- Pearl Interactive Network (Little Rock, AR)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- Entergy (Little Rock, AR)
- …for this position. **Job Segment:** Senior Product Manager, Supply Chain, Call Center Manager, Call Center Supervisor , Customer Service, Operations ... and results. This role significantly impacts the success of the Call Center business unit, directly influencing the organization's ability to deliver exceptional… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Prime Therapeutics (Little Rock, AR)
- …revenue generation. + Monitors call traffic and makes adjustments based on call center traffic patterns. + Produces monthly team report detailing team ... decision we make. **Job Posting Title** Education & Outreach Supervisor , Clinical Pharmacy Operations **Job Description** Serves as a...Delegates work to agents as needed. + Proactively addresses call center concerns and identifies areas of… more
- The Goodyear Tire & Rubber Company (Benton, AR)
- …off-the-road fleets. **General Description:** As a Shop Supervisor you will perform supervisor duties for a Truck Care Center , which is an "on-highway" ... to ensure long term growth in sales and profits. + Work to ensure center profitability. + Facilitate communications throughout the center while working closely… more
- TTEC (Little Rock, AR)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Fresenius Medical Center (Benton, AR)
- …and effective operation of facility. * Transports equipment as needed with supervisor consent. * Participates in monthly technical and regulatory meetings. * ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- Cardinal Health (Little Rock, AR)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Pearl Interactive Network (Little Rock, AR)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- CSL Plasma (Little Rock, AR)
- **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor ... process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the… more
- Pearl Interactive Network (Little Rock, AR)
- …human services fields required + Minimum 1-year related post-graduate work experience + Contact/ call center experience preferred due to high call volume. ... + Assess the needs of the caller to ensure first- call resolution of all presented needs. + Demonstrate outstanding...and respond as indicated under the direction of the supervisor and in accordance with established protocols. + Perform… more
- Arkansas Children's (Little Rock, AR)
- …Cardiac Cath Lab **Summary:** Sign on Bonus: $10K. M-F 7a-3:30p plus call The Cardiac Cath Technologist will assist the Cardiologist with Invasive procedures ... monitoring of the patient. The Cath Lab Technologist will take call . **Additional Information:** \#AC2025 **Required Education:** Associate's degree or equivalent… more
- Cayuse Holdings (Little Rock, AR)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment ... + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and written. + High… more
- Arkansas Children's (Little Rock, AR)
- …procedures in the Interventional Radiology (IR) lab. Able to share call duties and stay late as needed. **Additional Information:** **Required Education:** ... related to patient care, patient safety or patient satisfaction to Lead or Supervisor . 8. Maintains equipment and requests service as needed. 9. Performs other… more
- Arkansas Children's (Little Rock, AR)
- …**Summary:** Full Time, 11a-9p, (4/10 hour shifts) Mon-Fri, Rotating Day Off (Min Call Required) A Surgical Technologist II under the direction of the surgeon and ... or repair needs reportling promptly to the Service Leader and/or the SPD Supervisor . 10. Assists other team members with cleaning and room turnover consistently… more
- Cardinal Health (Little Rock, AR)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Little Rock, AR)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more