- The Hertz Corporation (Little Rock, AR)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Entergy (Little Rock, AR)
- …required of the position** + Bachelor's Degree with a minimum of 7+ years of customer service or related business experience OR in lieu of degree, minimum 11+ ... contractual term sakes critical, time-sensitive decisions and representations requiring Manager -level authority. Achieve cost reduction through process improvement, comprehensive...years of customer service or related business experience is… more
- Wilson Language Training (Little Rock, AR)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Acxiom (Little Rock, AR)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (North Little Rock, AR)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - L.RCK-N. LITTLE ROCK, AR Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Vestis Services (Little Rock, AR)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her ... of all customer service representative for assigned service area. Works with Customer Operations Manager , General Manager /Branch Manager for approval… more
- Ryder System (Little Rock, AR)
- …in experience in transportation/logistics industry a plus., Preferred + Customer experience insights methods, analytics, tools, and practices. Advanced, ... by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a… more
- Acxiom (Little Rock, AR)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- NTT America, Inc. (Little Rock, AR)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Acxiom (Little Rock, AR)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in...years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings… more
- Datavant (Little Rock, AR)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- ISC2 (Little Rock, AR)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- Logitech (Little Rock, AR)
- …**The Team and Role:** Logitech is seeking an experienced **Sr.** **D** **igital Customer Marketing Manager ** to lead collaborative efforts designed to drive ... and our retail partner, you will leverage data-driven strategies to improve customer engagement, conversion rates, and overall revenue growth. You will be… more
- LiveRamp (Little Rock, AR)
- … Success + Effectively identify and lead cross-functional initiatives to improve the customer experience + Ensure the Brands CSMs successfully deliver our ... drive amazing customer experiences. **About you:** + 7 years customer -focused experience ( customer success and/or account management preferred) + 5+… more
- Cengage Group (Little Rock, AR)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... of experience without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or teams and implementing… more
- Compass Group, North America (Little Rock, AR)
- …performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + ... otherwise indicated by state) and good driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related … more
- Walgreens (North Little Rock, AR)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Walgreens (Little Rock, AR)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Walgreens (Sherwood, AR)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- Walgreens (Little Rock, AR)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more