- Wilson Language Training (Little Rock, AR)
- …to superintendents and executives + Strong analytical skills and ability to use customer data to guide decision-making and drive value + Demonstrated ability ... Senior Customer Success Manager **Department:** Customer ...the journey. + Act as a voice of the customer by providing insights to internal teams that… more
- Bank OZK (Little Rock, AR)
- …and implementing training and feedback initiatives to enhance service quality. Provides data -driven, actionable insights to both leadership and agents, aiming to ... Job Purpose & Scope The Quality Assurance (QA) Manager is responsible for developing, implementing, and refining...in our Bank's call center locations to ensure our customer service aligns with the highest industry standards. Leads… more
- LiveRamp (Little Rock, AR)
- …and long-term success. ** Customer Advocacy & Product Feedback** + Translate customer feedback into actionable insights for product development and roadmap ... SQL, data analytics tools, or scripting for troubleshooting and insights . + Troubleshooting & Debugging: Strong problem-solving skills in diagnosing and… more
- Parexel (Little Rock, AR)
- …to the study conduct or protocol + Review and sign off all data listings / tables, protocol deviations, datasets, for medical accuracy/consistency in accordance with ... study plans (Medical Monitoring Plan, Medical Data Review Plan, Data Surveillance Plan etc....Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- Ralliant (Little Rock, AR)
- …the Americas. You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring new logo ... customers and working with a Key Account Manager to expand revenue with existing customers. Do you...+ A candidate may handle a variety of post-sales customer support functions, including quotes, contract extensions, and … more
- Ryder System (Little Rock, AR)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a pivotal ... role in analyzing customer and prospect data for Ryder's Marketing Insights team to...and potential customers and translating that understanding into actionable insights that drive business performance. This Manager … more
- Ford Motor Company (Little Rock, AR)
- …that enhance the customer journey and unlock new revenue streams. The Global Data , Insights & Analytics (GDIA) organization is Ford's central hub for data ... strategy, insights , advanced analytics and AI, driving data -driven decision-making across the enterprise. We are building a future where mobility is… more
- NTT America, Inc. (Little Rock, AR)
- …health. + Present insights and recommendations to senior leadership, using data to influence decision-making and drive customer success strategies. + ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- The Hertz Corporation (Little Rock, AR)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder… more
- Datavant (Little Rock, AR)
- …relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the ... Datavant is a data platform company and the world's leader in...vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment.… more
- Logitech (Little Rock, AR)
- …and descriptions) optimized for search functionality and consumer engagement. + Use data insights to strategically influence product visibility and ensure ... **The Team and Role:** Logitech is seeking an experienced **Sr.** **D** **igital Customer Marketing Manager ** to lead collaborative efforts designed to drive… more
- Acxiom (Little Rock, AR)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...+ Strong analytical skills with the ability to translate data into actionable insights **Preferred** + Bachelor's… more
- Acxiom (Little Rock, AR)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... + Strong analytical skills with the ability to translate data into actionable insights Preferred + Bachelor's...marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer ,… more
- Cengage Group (Little Rock, AR)
- …to reduce costs to serve, proactively address gaps, implement solutions, and ensure customer needs are met. Provides insights and feedback from customers to ... where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement,… more
- Datavant (Little Rock, AR)
- …to understand the growth landscape and areas of priority + Building market and customer insights to refine our financial planning across new business and ... strategy by: + Work cross-functionally to leverage market and customer insights to identify the optimal pricing...design and execution across teams + Analyze and generate insights from sales and financial data quickly… more
- Acxiom (Little Rock, AR)
- …motivations through comprehensive customer experience analysis. By translating these insights into data -driven optimization strategies and experiments, the ... The Manager , Customer Experience & Experimentation plays...(CX), and/or consulting related work. + Strong understanding of customer journey mapping, funnel analysis, and behavioral data… more
- Sanofi Group (Little Rock, AR)
- **Job Title:** Strategic Account Manager - AR OK **Location:** Remote/Field, Oklahoma/Arkansas **About the Job** **About Sanofi:** We are an innovative global ... environment while also achieving results. **Position Summary:** The Strategic Account Manager (SAM) is responsible for developing and maintaining relationships with… more
- Coinbase (Little Rock, AR)
- … engineering, data science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, ... pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...*Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data… more
- Walgreens (Little Rock, AR)
- …Pharmacy Operations Manager in seeking community outreach opportunities. + Supports Store Manager in leveraging data , analysis, and team member input to make ... **Job Description:** Supervises customer service associates and designated hitters. Responsible for...solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights ,… more
- Otsuka America Pharmaceutical Inc. (Little Rock, AR)
- …mastery, collaboration, passion for the patient + Ability to interpret, analyze and leverage data to identify trends, gain insights , drive pull through, and lead ... **Job Summary** Otsuka America Pharmaceutical, Inc. believes in a customer engagement approach designed to better deliver on patient,...to the patients they serve. The Rare Disease Account Manager will report directly to the Area Business Lead,… more
