- Conviva (Baton Rouge, LA)
- …(speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent ... caring community and help us put health first** The Call Center Representative represents the company by...of first call . **Required Qualifications** + Strong customer service skills with an emphasis on… more
- Highmark Health (Baton Rouge, LA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Humana (Baton Rouge, LA)
- …Associate or Bachelor's Degree + Previous Inbound and / or Outbound call center or related customer service experience + Prior healthcare experience ... be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for...of the specified states.** + **Minimum one (1) year customer service experience is required.** + Proficiency… more
- TEKsystems (Livingston, LA)
- …Calls, Title, Customer service , Administrative customer service , Customer service call center , Customer support, Insurance, Title ... Calls,Title, Customer service ,Administrative customer service , Customer service call center , Customer support,Insurance,Title process… more
- Sutherland Global Services (Baton Rouge, LA)
- Do you have a background in a customer service / call center environment? Have you been involved with auditing and related quality assurance within that ... In this role, you will be responsible for; + Overseeing/managing performance and service quality to guarantee customer satisfaction, while providing coaching and… more
- TTEC (Baton Rouge, LA)
- …High school diploma or equivalent + 6 months or more of customer service and call center experience + Understanding, interpreting, and manipulating data ... what we do at TTEC for you and the customer . As a Temporary Quality Assurance Specialist working remotely...Use your thorough knowledge and understanding of client specific call and product knowledge requirements to prepare reports +… more
- Sharecare, Inc. (Baton Rouge, LA)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- Guardian Life (Baton Rouge, LA)
- …+ Group insurance experience required + People management experience preferred + Experience in Customer Service , Call Center , and Data Entry management ... mix operational functionality and a front-line sales contact/relationship with our end customer is critical **.** **You will:** + Provide oversight and management of… more
- Pearl Interactive Network (Baton Rouge, LA)
- **Pearl Interactive Network is sourcing Remote Call Center Supervisors for future opportunities.** The ** Call Center Supervisor** is responsible for ... providing supervision and leadership to Customer Service Representatives (CSR) to meet program...Center that fails to return an aggravated, dissatisfied customer to a state of calm satisfaction. This will… more
- Sedgwick (Baton Rouge, LA)
- …required. Supervisory experience preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures ... a high-level repair capture rate per deployment. + Analyze and resolves customer service issues. + Providing an on-site CAT sale leadership, direction, and… more
- Navient (Baton Rouge, LA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... less. **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the… more
- Serco (Baton Rouge, LA)
- …Traffic Management (TM) operations, incident management, travel information dissemination and customer service tasks not explicitly identified that fall within ... day? Discover this opportunity to become a Traffic Management Center (TMC) Operator in Baton Rouge, Louisiana! Serco's TMC...accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###,… more
- Serco (Baton Rouge, LA)
- …+ Perform TM operations, incident management, travel information dissemination, and customer service tasks not explicitly identified that fall within ... day? Discover this opportunity to become a Traffic Management Center (TMC) Senior Operator in Baton Rouge, Louisiana. Serco...accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###,… more
- ASM Global (Baton Rouge, LA)
- …Minimum of 1 year of related work experience. + Outstanding verbal communication and customer service skills required. + Ability to read, listen and communicate ... Part-Time Events Operations Coordinator at the Raising Cane's River Center . In this pivotal role, you will serve as...document information regarding incidents, including the time of the call , nature of the incident, location, and the duration… more
- Marriott (Baton Rouge, LA)
- …* 1+ years' experience in business application support in a call center environment, customer service , or hospitality industry. * High school ... experience in business application support in a call center environment, customer service , or hospitality industry. * Professional Certifications such… more
- Travelers Insurance Company (Baton Rouge, LA)
- …+ Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy and motivation to follow up ... you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base...Service Advisor trainees will work in a dynamic service center where professionalism and commitment to… more
- ASM Global (Baton Rouge, LA)
- …procedures, or other related duties as assigned by supervisor. + Demonstrates excellent customer service skills; responds promptly to customer needs, ... Ability to work independently and as a member of the team + Good customer service skills and sense of public relations Computer Skills To perform this job… more
- Pearl Interactive Network (Baton Rouge, LA)
- …diploma or GED Certification. + 1-year related work experience; this includes experience in a call center or customer focus. + Strong Problem solving and ... **Pearl Interactive Network is sourcing Sr. Customer Service Representatives for future remote...+ Advise supervisor on team performance. + Participate in call calibration activities. + Responsible for other operational activities… more
- Sutherland Global Services (Baton Rouge, LA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and ... be responsible for the following: + Delivering an exceptional customer experience by responding to incoming calls from both...& Specific Details + Information provided on the phone call + Routing Pathways + Self- Service Options… more
- Sutherland Global Services (Baton Rouge, LA)
- …programs including a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for ... with a positive attitude who can deliver an exceptional customer experience? Do you excel at handling customer...the faster the better! + Wireless and/or satellite Internet Service Providers are not compatible with our systems. +… more