- GAP Solutions Inc (Little Rock, AR)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- GAP Solutions Inc (Little Rock, AR)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- GAP Solutions Inc (Little Rock, AR)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- GAP Solutions Inc (Little Rock, AR)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as...each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable… more
- Ryder System (Little Rock, AR)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Call Center Representative I will receive inbound ... (PM) service, as well as assist with service related questions. The Call Center Customer Service Representative must be able to deliver outstanding… more
- Humana (Little Rock, AR)
- …complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of… more
- State of Arkansas (Little Rock, AR)
- …high-pressure situations. Minimum Qualifications At least six months of experience in a call center , social services, law enforcement, crisis response, or a ... CHILD ABUSE HOTLINE REPRESENTATIVE Date: Oct 26, 2025 Req ID: 50504...systems. Ability to multi-task, prioritize calls, and manage high call volumes effectively. Strong organizational skills to track reports… more
- Humana (Little Rock, AR)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Merck (Little Rock, AR)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for...diverse set of health care locations that they will call upon in order to execute their role including:… more
- Highmark Health (Little Rock, AR)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Sharecare (Little Rock, AR)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- CVS Health (Little Rock, AR)
- …to Effectively Communicate **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience + Results ... oriented and self-motivated + Experience working remotely + **Education** High School diploma, GED or equivalent experience **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $18.50 - $42.35 This pay… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Little Rock, AR)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... to ensure reliable and adequate coverage. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program needs.… more
- Entergy (Little Rock, AR)
- …for providing expertise, knowledge, and experience for re-engineering CSD's contact center representative training certification program. **6. Executive Decision ... cases for complex, high dollar procurements. 15. Ability to serve in an on- call rotation **Desired:** Contact Center management, Knowledge of Process Improvement… more
- SolomonEdwards (Little Rock, AR)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an… more
- Southwest Power Pool (Little Rock, AR)
- …+ Lead installation, configuration, and management of network and data center infrastructure (hardware, software, circuits) to ensure critical SPP services remain ... device monitoring, and alerting. + Provide oversight for daily data center operations, ensuring adherence to industry standards and maintaining professional… more
- Highmark Health (Little Rock, AR)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more
