- Vail Resorts (Breckenridge, CO)
- …Responsible for creating a welcoming first and last impression. Provides prompt and courteous service, familiarizes the guest with essential resort services and ... activities. This position will escort guests to their room and show them the closest safety exit, explain the heating/cooling unit and thermostat, point out other amenities in the room such as the minibar, in-room coffee service, and phones. Be responsible for… more
- Vail Resorts (Keystone, CO)
- …daily management of the front office operations including front desk, concierge, resort services, bell and valet. In addition the person in this role will ... follow-ups. + Own performance management of direct reports in bell , FD, and concierge. Train, coach, develop and retain...and retain quality front desk, resort services, concierge and bell /valet staff. + Lead standup meetings to ensure each… more
- Beaver Run Resort & Conference Center (Breckenridge, CO)
- …and ensure the smooth operation of the Front Desk, Shuttle, and Bell /Guest Service departments. Supervisory duties include covering as Manager on Duty, resolving ... including: + 8+ Front Desk Agents/Night Auditors + 5+ Bell /Guest Service Agents + 5+ Shuttle Drivers + Assist...transactions, check-ins, and check-outs. + Answer guest inquiries in person , over the phone, or through e-mails. + Communicate… more