- Amazon (Arlington, VA)
- …drive consensus across broad stakeholder groups? Amazon Web Services (AWS) is seeking a Customer -obsessed Customer Support Specialist to join the Private ... fundamentals of the Private Pricing Program to become a subject matter expert for customer support * Analyze Customer support data to identify themes and… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and… more
- General Dynamics Information Technology (Bethesda, MD)
- …Yes **Job Description:** Job Description Transform technology into opportunity as an IT Customer Service Support Specialist with GDIT. A career in ... how agencies operate. At GDIT, people are our differentiator. As an IT Customer Service Support Specialist you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Reston, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in ... play a meaningful part in improving how agencies operate. **HOW A CUSTOMER SERVICE SUPPORT SPECIALIST WILL MAKE A DIFFERENCE:** + Windows Operating System:… more
- AITHERAS, LLC (Fort Belvoir, VA)
- Job Title: Customer Support IT Specialist Company: AITHERAS LLC Location: Fort Belvoir, VA Compensation: Commensurate with experience Clearance Required: ... Secret Aitheras LLC requires a Customer Support IT Specialist to provide technical support and solutions to government application problems, particularly… more
- Naval Medical Command (Falls Church, VA)
- Summary You will serve as an Information Technology Specialist ( Customer Support ) in the BUREAU OF MEDICINE AND SURGERY. This announcement uses the Expansion ... access to systems and equipment. You will provide end users tiered level customer support by coordinating software, hardware, network, and security issue… more
- Sodexo (Olney, MD)
- …customer service interactions through either face-to-face, email or telephone communications. The Customer Support Specialist may also be required to ... the unit, during the interview process._ **What You'll Do:** As a Customer Service Specialist at Sodexo, you are a warm-welcomer and experience ambassador. Your… more
- ManTech (Chantilly, VA)
- **Secure our Nation, Ignite your Future** **ManTech** is seeking a motivated, career and customer -oriented **Program Support Specialist ** to join our team in ... Schedule recurring meetings + Provide email management for Sponsor SLT + Provide support as direct for various meetings, including but not limited to development of… more
- HomeSafe Alliance (Washington, DC)
- …every move is better than the last. **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact ... various shifts to include weekend support .** **Responsibilities:** As a Customer Care Specialist , you will be responsible for all shipment activities in your… more
- Office of Justice Programs (Washington, DC)
- …for problem resolution or direct inquiries. Responsibilities Develop policies and guidelines for customer support services. Represent the customer support ... (SLAs) that define requirements and expectations for the delivery of customer support services. Leads quick-response teams in responding to customer … more
- Library of Congress (Washington, DC)
- …technical expert, exercises broad latitude in developing policies and guidelines for customer support services. Manages special projects that have a significant ... impact on the delivery of customer support services, such as infrastructure or work force relocation. Represents the customer support office in planning… more
- US Agency for Global Media (Washington, DC)
- …The incumbent directs, manages, and supervises the technical staff of the Computer System Support Division which manages the agency's tier 1 and tier 2 support ... teams. The organization is responsible for managing 24-hour, 365-day support services for users of information technology systems, including software, hardware, and… more
- Parsons Corporation (Springfield, VA)
- …+ Return all phone messages within one business day of receipt. + Coordinate customer support activities across all Personnel Security Branches as customer ... limited too:** + Provide positive, well-communicated response and closure of all customer inquiries. + Direct all incoming documentation to the appropriate person or… more
- ManTech (Arlington, VA)
- …professional growth and advancement. Currently, ManTech is seeking a motivated, career and customer -oriented IT Support Training Specialist to join our team ... based out of Arlington, VA. The IT Support Training Specialist must exhibit good judgment...to develop and revise training materials. + Provide direct customer support through class portal, email, and… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer -oriented **Help Desk Support Specialist ** to join our ... and direct unresolved issues to the next level of support ; provide accurate information on IT products or services;...and their resolution in logs; and follow-up and update customer status and information. + Provide feedback and suggestions… more
- Microsoft Corporation (Washington, DC)
- …value, and drive actionable plans for their success. We are looking for a ** Customer Business Outcome Specialist ** to support the US Enterprise segment ... achieve their business goals. The primary focus of the ** Customer Business Outcome Specialist ** will play a...Matter Experts (SMEs) to ensure domain expertise. In this customer -facing role, you will need to support … more
- Nightwing (Sterling, VA)
- …S/He will be expected to cover each other's area of responsibility as well as support customer surge requirements. The Specialist must be familiar with local ... TS/SCI with Polygraph clearance crossover. Nightwing is looking for a Logistics Specialist to support a fast-paced rapidly changing high-tech mission in… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist , you will help ensure today is safe and… more
- Verint Systems, Inc. (Annapolis, MD)
- …of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality ... to resolve the problem or inquiry. The Senior Product Support Specialist is considered a subject matter...members + Create and deliver summary presentations on key customer 's support history + Conduct periodic sessions… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/ Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and… more