- Tetrad Digital Integrity LLC (Washington, DC)
- …from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the Chief IT Customer Solutions officer ... and 2 days remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service delivery and maintain that… more
- General Dynamics Information Technology (Chantilly, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst , where you'll leverage ITIL practices and ... & Skills:** + Proficient in ITIL frameworks and ServiceNow or equivalent ITSM application. + 3+ years in systems administration, preferably in government or… more
- Nightwing (Sterling, VA)
- …emerging threats. Nightwing is seeking a Business Process Consultant / Business Process Analyst with IT Service Management ( ITSM ) Service Catalog and Request ... to drive customer outcomes. Responsibilities: * Lead IT Service Management ( ITSM ) Service Catalog and Request Management efforts and workshops * Collaborate… more
- CACI International (Springfield, VA)
- Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... of Travel: None * * * The Enterprise Monitoring Analyst supports the Customer by providing on-site technical expertise...of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems + ITIL 4 **What We Can Offer… more
- SAIC (Silver Spring, MD)
- **Description** SAIC is seeking a Business Analyst to support the evolution of our National Oceanic and Atmospheric Administration (NOAA) National Marine Fisheries ... governance and other items as needed. + Knowledge of an IT Service Management ( ITSM ) procedures and practices. Clearance: + Must be a US citizen with the ability… more
- KPMG (Washington, DC)
- **Business Title:** Senior Specialist, Federal ServiceNow Business Analyst **Requisition Number:** 118134 - 21 **Function:** Advisory **Area of Interest:** ... product capabilities Qualifications: + A minimum of three years of ITSM or ServiceNow project management experience; US Federal government consulting experience… more
- Lincoln Financial Group (Washington, DC)
- …very exciting opportunity to join the ServiceNow Support Team as a Business Analyst . ServiceNow is an industry leading cloud-based platform that provides a suite of ... in lieu of Bachelor's) **Nice-to-haves** + Experience in IT Service Management ( ITSM ), IT Operations Management (ITOM) or related domains + ServiceNow Certifications… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... (access management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity.… more
- ManTech (Chantilly, VA)
- …your career. Currently, **ManTech** is seeking motivated, career and customer-oriented **Logistics Analyst ** for a program that supports a variety of customer IT ... + ITIL(R) v4 Foundation, or higher, certification + Experience with ServiceNow ITSM , ITAM **Security Clearance Requirements:** + Active and current TS/SCI with… more
- General Dynamics Information Technology (Fairfax, VA)
- …IT practices, service management, governance frameworks, and industry standards (ie, ITIL, ITSM , COBIT, ISO). + Proficiency in business tools, such as, Word, Excel, ... Power-Point, Visio, SharePoint, Teams, etc. + Excellent written and verbal skills. + Ability to work independently and without adequate guidance. + Ability to analyze complex data and present findings in a clear and easily understood manner. + Ability to… more
- TEKsystems (Halethorpe, MD)
- …skills, customer support, Active directory, organizational and interpersonal skills, itsm , healthcare support, Password reset, servicenow Top Skills Details: Help ... desk,Customer service,Technical support,Service desk,Troubleshooting,Office 365,Windows 10,Phone support,communication and people skills,customer support Additional Skills & Qualifications: Phone, Email, and communication skills Experience Level: Expert Level… more
- Intact Technology (Reston, VA)
- …documentation and analysis of workflows. + Serve as an expert in ServiceNow ITSM , guiding clients through strategic adoption and process improvement. + Develop user ... Specialist (CIS) certification. + Completion of the ServiceNow Business Process Analyst (associate & practitioner) career journey within 6 months of hire.… more
- V2X (Springfield, VA)
- …Defender (GCED); or GIAC Certified Incident Handler (GCIH); GIAC Certified Intrusion Analyst (GCIA); or GIAC Cloud Security Essentials (GCLD); or GIAC Defensible ... to performance metrics or Service Level Agreements (SLAs). + Understanding of ServiceNow's ITSM tools and asset management modules (eg, CMDB, ITAM, HAM, SAM). +… more
- Nightwing (Sterling, VA)
- …threats. Nightwing is seeking a Business Process Consultant / Business Process Analyst with Continuous Authorization and Monitoring (CAM) expertise to drive customer ... 5+ years of experience with the ServiceNow platform supporting ITSM and ITIL process flow development and tuning *...influence and consult on CAM in an ITIL / ITSM Services environment * Experience in defining and deploying… more
- Leidos (Washington, DC)
- …including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, remote trial IT support, workstation engineering and ... + Software development and testing experience + Systems engineering/business analyst experience + Experience with Oracle, SharePoint and/or web development… more
- ManTech (Mclean, VA)
- …and how to wire them, POTS line experience (Plain Old Telephone Lines/ Analyst Configurations). + Basic understandings of T1 lines and how to wire/trouble ... hardware and cabling installation. + IAT III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. _NOTE_ :… more
- William C Brown Inc (Bowie, MD)
- …PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the ... running Linux commands and working with Windows servers (> 2 years). + ITSM products (ie Remedy) CRQ/WO/INC/KMS management. + Hands on experience being part of… more