- General Dynamics Information Technology (Washington, DC)
- …is smarter. Our work depends on Service Desk Manager joining our team to lead our technical support team , ensure timely and accurate customer ... and train team members and establish customer service standards. **HOW A SERVICE DESK...support customer needs and inform IT Services objectives. + Lead a team that acts as customer… more
- McIntire Solutions (Chantilly, VA)
- …fill a Service Desk Lead position will be responsible for leading a Service Desk Lead team in Ashburn, VA. The individual will be in charge ... Provide technical leadership and coordination with all on-site IT Service Desk personnel + Ability to lead a team of 15-25+ + Present and manage metrics… more
- Cayuse Holdings (Arlington, VA)
- **Overview** The Service Desk Lead (SDL) will be responsible for leading a mid-size team of Service Desk Agents in a dynamic 24/7/365 operating ... and understand the mission impact of Service Desk functions. + Coordinate with Federal Lead ,...that can work independently and as part of a team . Preferred Qualifications: + Security+ certification + A+ or… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our dynamic team . We are looking for a well-rounded individual with ... needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day-to-day management of customer… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for Help Desk Team Lead . This position will be located in Washington DC and will be onsite position. ... USD $85,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4661/help- desk - team - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington, DC_ **ID**… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help Desk … more
- Insight Global (Herndon, VA)
- Job Description The experienced Service Desk Lead will understand the current business requirements among all agencies. Will work with the PM and Lead ... to major P1 or P2 events/incidents. Ability to effectively lead and motivate a team . Detail Oriented....team . Detail Oriented. Provide a high-level of customer service , with an emphasis on customer advocacy. Ability to… more
- System One (Bethesda, MD)
- … Desk Tower Lead to lead our IT support team . As the IT Service Desk Tower Lead , you will be responsible for overseeing the day-to-day ... Desk operational reports; + Represent the Service Desk team in a...customer-facing role; + Liaise with the Contractor designated Change lead ; + Act as the lead owner… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead . DSI is a growing small business dedicated to providing superior automation tools ... the key to succeeding in this role. This hands-on team lead will assist with the standardization...gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS/SCI with Polygraph From: Distributed… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd ... holidays, three weeks paid time off, and more. The service desk lead is responsible...the service desk , managing the service desk shift team , representing… more
- Cayuse Holdings (Arlington, VA)
- …leadership style from planning through mission accomplishment. + Provide oversight and guidance for Service Desk Lead , Team Leads and staff supporting ... supports DHS CISA Central in the administration of a service desk , operations center, executive briefing products...contract tasks that do not have a Team Lead . + Assist PM in the… more
- Red River (Chantilly, VA)
- …- 12:15am); Tue-Sat** You will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable ... **_Collaboration_** - We value collaboration and work as a team to accomplish results. **_Creativity_** - We foster creativity...as the NOC Shift Supervisor II and take the lead in an exciting role at the heart of… more
- Cayuse Holdings (Reston, VA)
- …issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are ... - USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior-%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID**… more
- General Dynamics Information Technology (Falls Church, VA)
- …will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Service Desk Manager joining our team to manage on-site and remote support ... **Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE -… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …safe and tomorrow is smarter. Our work depends on **Help Desk Support Service Specialist - Intermediate** joining our team to support the US Army ... of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE...each shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...Provide triage activities to direct issues to proper CSvD Service Group (Infrastructure Team , Tier-2 Team… more