- JPMorgan Chase (Silver Spring, MD)
- …value diversity, integrity, and teamwork. As an Account Supervisor in the Operations Virtual Call Center , you will exhibit a profound understanding of ... from home team navigating multiple technologies to support a Call Center environment + Comfortably lead and...responding with empathy + Resolve customer escalations and document account activities thoroughly and concisely + Lead by example… more
- Lincoln Financial Group (Washington, DC)
- …that there is no unapproved time in the first 90 days. + 3-8 Weeks: Virtual classroom training including live call shadowing + 1 Week: Guided calls with ... Representative** to join our fast paced, high volume contact center team supporting our Life and Annuity Operations organization...the appropriate systems. You will take ownership of each call working to deescalate customer concerns as needed. +… more
- Amazon (Arlington, VA)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI Innovation Center helps AWS… more
- Pfizer (Washington, DC)
- …customers across virtual and F2F environments; demonstrates advanced capabilities toward call objectives (eg, pre call planning, selling skills, clear next ... development and management skills and in-depth customer engagement expertise in both virtual and in-person settings, utilize a systematic approach to virtual … more
- Lincoln Financial Group (Washington, DC)
- …73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact ... Center and support multiple contact centers and technologies. Performs...documents and validates more complex technical requirements for IVR call flows. Maintains and enhances agent set up and… more
- Leidos (Bethesda, MD)
- …Windows Systems Administrator position to support the National Media Exploitation Center (NMEC). This role requires an individual with technical expertise ... administering Windows servers within a physical and virtual environment. This role is responsible for interacting with administrators to handle service inquiries and… more
- HUB International (Hunt Valley, MD)
- …and ensure a smooth implementation process. + Provide recap of meeting/conference call notes to Producer + Responsible for maintaining current and accurate client ... **Qualifications:** + Three years of experience in employee benefits account management; preferably at a broker agency. + Valid...Brokerage Builder, EPIC. + Proficient in the use of virtual meeting software, such as Microsoft Teams, Zoom, and… more
- Amazon (Arlington, VA)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI Innovation Center team helps… more
- MAG (Hanover, MD)
- …systems at various classifications. Tasks include performing help desk, account creation, ticket management, hardware, and software installation, troubleshooting and ... tickets, Process new users + Helping and teaching new users how to setup account accesses, Enrolling users with mobile devices, + Troubleshooting Windows 11 and MS… more
- ManTech (Annapolis Junction, MD)
- …software. + Writes Shell Scripts to automate repetitive tasks, manages user account information, including rights, security, and systems groups. + Assist in the ... and AIX security + Experience with IBM Power architectures, X-series and Blade center server technology. + Experience writing and debugging shell scripts in a… more
- Parsons Corporation (Alexandria, VA)
- …monitoring, automation, and process improvement + Specify and configure physical and virtual machines with RedHat Enterprise Linux with a heavy focus on stable ... practical experience to software development, support, IT operations and on- call process improvement + Develop workflow in Python or...of experience with all design aspects of the data center support systems, to include AC/DC power, UPS, HVAC,… more
- Merck (Washington, DC)
- …for your specific therapeutic area. **Research** + Upon Request from Global Center for Scientific Affairs (GCSA) + Initiates discussions with SLs and/or potential ... Suite (Word, PowerPoint, Excel, Teams, OneNote) + Familiarity with virtual meeting platforms . **Preferred Experience | Skills |...and an essential function of your job is to call on external stakeholders who require vaccination to enter… more
- Nestle (Arlington, VA)
- …an appetite for an exciting career, apply now for Nestle's 2024 virtual Diversity Leadership Symposium (DLS)! It's a three-day, professional development and hiring ... Frozen, Global Culinary Kitchen, Nestle Premium Waters, and Nutrition. **Rotation 3: Account Analyst - Drive Business Growth 9-month rotation)** Building upon the… more
- Virtual Service Operations (Lorton, VA)
- …Security Officer? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for an Information System Security Officer to join ... Managers (ISSMs) and Operations and Maintenance (O&M) teams in support of account approvals + Coordinate with O&M and Identity Credentials & Access Management… more