- Humana (Hartford, CT)
- …your first sixty (60) days.** + The initial 120 days of employment as a Bilingual Inbound Call Center Representative constitute an appraisal period. ... in a best-in-class contact center . As a Bilingual Call Center Representative 2,...+ Previous Inbound and / or Outbound call center or related customer service experience… more
- HomeSafe Alliance (Hartford, CT)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **HomeSafe Alliance** is the single global...establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by… more