- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work… more
- Belay Technologies (Annapolis Junction, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 (Help Desk) and Tier II (Escalation) problem ... Level SA. + 10 Years no degree for Mid Level SA. Candidates are required to...Additional contract or position specific required experience for this level (skills, technologies, expertise): + One ( 1 )… more
- DT Professional Services (Crystal City, VA)
- Job Summary: DT Professional Services is seeking a mid level SharePoint Engineer to support our DISA Client in Crystal City, Virginia. We provide reliable ... Interim Secret Clearance is required. This position is Hybrid ( 1 to 2 days on site as needed at...staying focused on the assigned tasks. Responsibilities: + Provide tier 3 technical support for on-premise SharePoint & CRM… more
- ManTech (Washington, DC)
- …patterns and anomalies from raw events (DNS, DHCP, AD, SE logs), tag events for Tier 1 & 2 monitoring. + Conduct malware analysis in out-of-band environment ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Mid - level ** **Cybersecurity Threat Hunter** to join our team in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …account management support. + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + ... area related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. Experience may be substituted for a degree.… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Two (2) years of experience with ServiceNow platform is required. + One ( 1 ) year experience integrating ServiceNow with other applications is required. + ServiceNow… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to management and customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.… more
- Stratus Solutions (College Park, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...users in accessing and using IT systems. * Provide Tier 1 (Help Desk) and Tier… more
- Rubrik (Reston, VA)
- …system-specific security and privacy controls. **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data ... may be required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly… more
- Criterion Systems (Reston, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and ... tuning. + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining… more
- DCCA (Fort Meade, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... DCCA is looking for TS/SCI w/Polygraph cleared Junior to Mid - Level Systems Administrators with Linux and Windows... II certification + Experience working in a customer service/ Tier 1 / Tier 2 environment +… more
- Red Arch Solutions (Columbia, MD)
- …support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... Overview: Red Arch Solutions is looking for an experienced mid - level System Administrator to join our team...users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier… more
- US Secret Service (Laurel, MD)
- …A one-year supervisory probationary period may be required. This position requires FAC-P/PM Mid - Level Certification or equivalent or the incumbent must be able ... to obtain Mid - Level Certification within 12 months from assignment...level education, training, and/or technical experience that furnished ( 1 ) a thorough knowledge of the physical and mathematical… more
- FleishmanHillard (Washington, DC)
- …and issues and strong understanding of media environment. + Strong media relationships with tier 1 business and policy reporters. + Excellent writing and editing ... . This position provides a fantastic opportunity for a mid - level communications professional with a background in...media relations efforts on behalf of these clients with top- tier business and trade outlets. The ideal candidate is… more
- ManTech (Vienna, VA)
- …demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Providing basic user training in support of ... demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Providing basic user training in support of… more
- Criterion Systems (Washington, DC)
- …analysis of incidents that indicate a larger problem. + Use information provided by Tier 1 and log additional information as needed. + Use administrative access ... can help you take your career to the next level please visit our website: www.criterion-sys.com . Criterion Systems...+ Resolve service requests. + Escalate service requests to Tier 3, if necessary. + Route service requests to… more
- Abt Global Inc. (Rockville, MD)
- …design, operations manuals, and hand-off manuals for the IT Service Center (help desk) and other Tier 1 or Tier 2 functionality. + Work with Abt's Enterprise ... developers with a DevOps focus and will own and execute a short and mid -term ( 1 -3 years) DevSecOps strategy. **Core Responsibilities** + Deliver solutions in an… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …No CCA's will be accepted. + Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the ... telephone, email and chat. + Provide a high- level of customer service and support to ensure each...to work weekends and holidays. + Willing to work Mid shift from 23:00-07:00 Tuesday -Saturday In our 2023/24… more
- GCubed Enterprises, Inc. (Fort Belvoir, VA)
- …(DHCP), File Sharing services, Active roles Server (ARS). - Experience providing Tier 3 support in an enterprise level , globally distributed environment. ... of JavaScript, XML, Active Directory, VMWARE, and Windows 2016. 1 . Develops and maintains code and associated test scripts...to DISA STIG - Ability to mentor junior and mid - level team members to be more proficient… more
- Lumen (Washington, DC)
- … 1 of 2 6/23/2023, 12:05 PM * Education Level : Bachelor's Degree or equivalent work experience * Experience working with ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...II you will have the opportunity to ensure our Mid -Market customers are wildly successful in delivering on their… more