- TEKsystems (Sioux Falls, SD)
- We're looking for an experienced Call Center Supervisor to lead a team of Tier-2 and Tier-3 support specialists providing technical assistance to clients ... on problem-solving What We're Looking For + Proven experience in a call center leadership role + Strong understanding of IT concepts and technical… more
- Teleperformance USA (SD)
- …** + **Empathy ** + **Knowledge ** + **TP Processes (for internal only) ** + ** Call Center Acumen ** + ** Supervisor Role Understanding** + **Technology ** + ... work experience** + **Two to three years of contact center management experience.** + **Currently a supervisor ...Excel functions ** + **Minimum of two years of call center management experience.** + **Experience managing… more
- Teleperformance USA (SD)
- …**Self-Management** + **Empathy** + **Knowledge** + **TP Processes (for internal only)** + ** Call Center Acumen** + ** Supervisor Role Understanding** + ... **Technology** + **Microsoft Office** + **Problem Solving** + **Problem Solving & Critical Thinking** + **Analytical Thinking** + **Interpersonal Skills** + **Assertive Communication** + **Active Listening** + **Leadership Skills ** + **Feedback** +… more
- Teleperformance USA (SD)
- …**Self-Management** + **Empathy** + **Knowledge** + **TP Processes (for internal only)** + ** Call Center Acumen** + ** Supervisor Role Understanding** + ... **Technology** + **Microsoft Office** + **Problem Solving** + **Problem Solving & Critical Thinking** + **Analytical Thinking** + **Interpersonal Skills** + **Assertive Communication** + **Active Listening** + **Leadership Skills ** + **Feedback** +… more
- Teleperformance USA (SD)
- …**Self-Management** + **Empathy** + **Knowledge** + **TP Processes (for internal only)** + ** Call Center Acumen** + ** Supervisor Role Understanding** + ... **Technology** + **Microsoft Office** + **Problem Solving** + **Problem Solving & Critical Thinking** + **Analytical Thinking** + **Interpersonal Skills** + **Assertive Communication** + **Active Listening** + **Leadership Skills ** + **Feedback** +… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Pierre, SD)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Amentum (Sioux Falls, SD)
- …assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified ... candidates. This position is an on call (casual) team member. On Call (causal)...interior and exterior) reporting any concerns to the Site Supervisor to manage. + Assist the Site Supervisor… more
- TTEC (Pierre, SD)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Avera (Yankton, SD)
- **Location:** Avera Majestic Bluffs/Avera Sister James Care Center **Worker Type:** Regular **Work Shift:** Night Shift (United States of America) **Position ... and would like to request an accommodation for help with your online application, please call ### or send an email to_ _###@avera.org_ _._ At Avera, the way you are… more
- Sanford Health (Sioux Falls, SD)
- …resolution or facilitate escalation of phone calls and/or cases to a lead, Supervisor , or Center of Expertise (COEs) as needed. Ensure positive, consistent ... of health and healing across our broad footprint.** **Facility:** Sanford Business Center Building **Location:** Sioux Falls, SD **Address:** 2200 E Benson Rd, Sioux… more
- Fresenius Medical Center (Dakota Dunes, SD)
- …regulations. . Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another ... adjustments or modifications to treatment plan as indicated and notifies Supervisor or physician as needed. . Assesses, collaborates and documents patient/family's… more
- Cardinal Health (Pierre, SD)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CSL Plasma (Rapid City, SD)
- **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability ... plasma pheresis process. You will report to the Assistant Center Manager. **The Role** + In compliance with Standard...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- Cardinal Health (Pierre, SD)
- …Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment. + Knowledge in insurance billing ... receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems...MS Outlook, company proprietary software - Salesforce, telephone and call center software). + Manage a high… more
- Indian Health Service (Pine Ridge, SD)
- …of the Pine Ridge Service Unit in Pine Ridge, SD. The incumbent will serve as a supervisor of the MSA Call Center staff. They will also provide technical ... to the Supervisory IT Specialist. Responsibilities Directs the operation of the Call Center (Patient Scheduling) Schedules and assigns work, evaluates work… more
- Mass Markets (SD)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... you are sure to succeed. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. To be considered for… more
- Sanford Health (Aberdeen, SD)
- …of health and healing across our broad footprint.** **Facility:** Aberdeen Medical Center **Location:** Aberdeen, SD **Address:** 2905 3rd Ave SE, Aberdeen, SD ... the medication experts. We provide on-site services to Aberdeen Medical Center and Aberdeen Emergency Department operations, after-hours order verification and… more
- Avera (De Smet, SD)
- …(http://www.desmetsd.com/) **small town living, the new De Smet Event and Wellness Center , and fishing/hunting opportunities.** + **Join a team that takes pride in ... Hours: Varied 12 hours shifts; Every 3rd weekend on call & every other holiday on call ....indications for exams ordered and reports inappropriate indications to supervisor . + Provides exam data in a complete and… more
- Intermountain Health (Pierre, SD)
- …in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call - Center , or Collections) + Knowledge of Medicaid and Medicare ... hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call - Center , or Collections) **Physical Requirements** + Manual dexterity… more