- HashiCorp (San Francisco, CA)
- …looking for a high-caliber and self- motivated Support Operations Systems Administrator to help administer Zendesk , create high quality reports and ... to Zendesk Support Suite and Zendesk Explore and experience with automation, logic, operations...or with Support and Support Operations + Coding experience interfacing with multiple systems… more
- LinkedIn (Mountain View, CA)
- …Engineering or related technical fields - 6+ years of experience in Technical Support , Quality Assurance, Product Operations , Product Management or related field ... to prevent recurrences of similar issues - Drive overall support readiness for new products and features Basic Qualifications...such as JIRA and Bugzilla - Familiarity with CRM systems such as Salesforce, Zendesk and Microsoft… more
- Navient (San Francisco, CA)
- …Impact:** + Overseeing and optimizing our contact center technologies, ensuring seamless operations , and enhancing the overall customer support experience. + ... to Zendesk , Nice InContact CX1, Ada Chatbot, and related systems . + Experience in project management, process improvement, and technical mentoring. **Even… more
- Kelly Services (Berkeley, CA)
- …customer support for animatronic products via phone and email through a ticketing system + Managing a high volume of support requests daily, ensuring that ... + Stay informed about all product and policy changes relevant to product support + Flexible work availability to accommodate business needs. Operations will… more
- Vagaro (Pleasanton, CA)
- …+ Proven leadership experience in managing and motivating design teams. + Proficient with CRM systems (ie Zendesk ) and BI and reporting tools (ie Power BI) + ... + Collaborate with different teams, including marketing, product, engineering, support , sales & customer loyalty. + Maintain existing partnerships and… more