- Brooks Automation (Chelmsford, MA)
- … customer care teams while advancing the overall global customer engagement model. Build and nurture strategic relationships with key customers to ... dynamic organization that is shaping the future of technology. Director , Global Customer Care Job Description Position...Customer Care process design, service delivery model, and strategic roadmap. This individual will work closely with … more
- Klaviyo (Boston, MA)
- …how we empower creators to own their own destiny. We're looking for a strategic Director of Internal Communications to lead a high-performing team responsible ... leaders, and customers. Reporting to the VP of Communications, the Director will drive all internal storytelling, executive communications, and global messaging… more
- Intercept Pharmaceuticals (Boston, MA)
- …focus on strategic drivers, and sharing best practices *Lead stakeholder engagement and shape strategic priorities in partnership with key teaching hospitals ... within the account. The ATBM reports into the local Regional Business Director (RBD). This position requires strong clinical and disease state knowledge and… more
- Sanofi Group (Cambridge, MA)
- I **Job Title:** Associate Director , Specialty Care Customer Engagement **Location:** Cambridge, MA **About the Job** Ready to push the limits of what's ... of scale across the North America and Global marketing organizations The **Associate Director , Specialty Care Customer Engagement ** role oversees the key… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** US Patient Marketing and Engagement Senior Director , Amlitelimab **Location:** Cambridge, MA **About the Job** Accountable for the pre-launch ... development of an end-to-end patient engagement experience for Amlitelimab, combining project management expertise with change management leadership. Reporting to… more
- Merck (Boston, MA)
- **Job Description** **Role Summary:** The USMA Health Systems (HS) Director , Strategic Medical Implementation Lead, plays a critical leadership role in advancing ... execution across the Health Systems field medical enterprise. The USMA HS Director , Strategic Medical Implementation Lead, holds primary responsibility for… more
- Generac Power Systems (Boston, MA)
- …We are seeking an experienced and strategic leader to fill the role of Director , Consumer Engagement at Generac. As a key member of our CRM marketing team, ... omnichannel journeys that drive business growth, and enhance consumer engagement across marketing channels through personalization. The ideal candidate will… more
- ARAMARK (Boston, MA)
- **Job Description** The Director of Strategic Partnership (DSP/Account Management Consultant) will direct and lead the efforts for advancing our market position ... execute customized account?strategies for our existing business partners. The Director of Strategic Partnership will manage a...reporting and analysis tools, the Client Health Scores, Global Customer Service Scores, and Strategic Selling &… more
- GCG (Boston, MA)
- …you'll: + Play a foundational role in defining sales strategy, channel partnerships, and customer engagement models + Bring new ideas to life with the backing ... **Overview** GCG is currently seeking a ** Director of Strategic Accounts & Channel...organizations with data center exposure + Act as a strategic connector across product lines, helping translate customer… more
- BAE Systems (Burlington, MA)
- …Other incentives may be available based on position level and/or job specifics. ** Director of Strategic Capture** **113342BR** EEO Career Site Equal Opportunity ... Virginia will report directly to the AMS Product Line Director . As the AMS Business Winning Team Leader you...+ Understand and prioritize effort and resources against the strategic opportunities, aligned with our overall Product Line Growth… more
- Celestica (Boston, MA)
- …revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary ... group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions...to all subordinate staff involved in support of each customer under the director 's ownership. This includes… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …the adoption of omnichannel methods and provide training and support to enhance customer engagement through analytics and technology across GMA + Core ... **Position Summary:** The Associate Director of Global Medical Affairs Omnichannel will be...focusing on critical moments aligned with brand and indication strategic imperatives, customer journeys, and messaging strategy.… more
- Sunrise Senior Living (Norwood, MA)
- …promote and operationalize customer service as a value. + Achieve outstanding customer engagement and team member engagement survey results, realizing ... Focus** + Ensure that the internal or external customer 's perspective is a driving force behind strategic...that this is key to achieving customer engagement . + Lead the development and… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... goal of the Director is to drive profitable growth and maintain customer relationships with achievement of targeted financial metrics. The Director will be… more
- CVS Health (Woonsocket, RI)
- …hypotheses, and synthesize facts and insights into concrete, actionable recommendations. + Customer engagement experience (eg, via Marketing role, digital ... shopping experience. We currently have an important opportunity for a Director , Loyalty Transformation, to lead forward looking strategy for ExtraCare, including… more
- Lumen (Boston, MA)
- …industry and in commerce. Brings innovative ideas for improving sales models, customer engagement , and competitive positioning. Knowledge of modern go-to-market ... world and shape the future. **The Role** The Senior Director of Long Range Planning is a strategic...uncover opportunities and risks + Translate market research and customer insights into strategic recommendations that will… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …those with CNS disorders, we are seeking a skilled and experienced Medical Director of CNS Early Assets, Global Medical Affairs, responsible for certain assets ... the broader overall TA strategy determined by the Sr. Director , Franchise Lead CNS Early Assets. **Position Summary:** The...Assets will be responsible for supporting and executing the strategic vision for a select group of assigned assets… more
- ZOLL Medical Corporation (Boston, MA)
- …in cardiac care and educates clinicians on the benefits of ZOLL's solutions. Customer Engagement & Insights : + Engage healthcare professionals through targeted ... career. Job Overview: ZOLL Medical Corporation is seeking a Professional Relations Director to lead and manage relationships within the cardiac health sector. This… more
- Fujifilm (Boston, MA)
- …CSA's, CDA's and general contract terms either through consultancy or active engagement in negotiations. + Actively engage in customer business development ... **Position Overview** The Executive Director Commercial Development Advanced Therapies will co-develop and...being present and serving as a model for decisive strategic business engagements. + Process market feedback from assigned… more
- SHI (Boston, MA)
- …team maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted ... - in our offices or yours.** **Job Summary** The Director - Azure Cloud Services will lead and expand...problem-solving skills, and foster a culture of proactive problem-solving. Customer -Centric Mindset: Can lead strategic initiatives focused… more
