- Fair Haven Community Health Care (New Haven, CT)
- …high-quality medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical ... and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule… more
- Hartford HealthCare (Middletown, CT)
- …*moment*. **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group Specialists* **Title:** * Call Center Representative - Cardiology * ... **Location:** *Connecticut-Middletown-420 Saybrook Rd Middletown (10254)* **Requisition ID:** *25155921* more
- WM (Windsor, CT)
- …M-F** **Site Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills ... for apply today? **I. Job Summary** The Customer Service Representative I is responsible for receiving and processing customer...with a team of customer service representatives to achieve call center goals and enhance the customer… more
- Cornell Scott Hill Health Corporation (New Haven, CT)
- The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful ... and comprehensive manner. The Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling module of… more
- CenterWell (Hartford, CT)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- WM (Windsor, CT)
- …efficiently and effectively, both independently and as a team to ensure exceeding call center 's standards. + Balances team and individual responsibilities and ... **I. Job Summary** The Customer Service Representative II position processes customer service requests received within the contact center via all interaction… more
- CAI (Hartford, CT)
- …of issues, including claims and continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties + ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...service preferred + Experience in a healthcare customer service call center setting + Strong communication skills,… more
- AbbVie (New Haven, CT)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Cognizant (Hartford, CT)
- …equivalent is required + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... technologies to support a wide variety of industries. The **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Aquarion Water Company (Monroe, CT)
- …duties as assigned. Preferred Requirements + Previous experience in fast paced/high-volume call center preferred. + Strong customer service skills both verbally ... Collections Representative Monroe, CT, US, 06468 Aquarion Water Company...of Eversource. Job Summary We are seeking a Collections Representative to manage outstanding balances to reduce aged accounts… more
- Highmark Health (Hartford, CT)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Evolent (Hartford, CT)
- …At least 1-2 years in a customer service role, in a healthcare setting is required. + Call Center Experience: At least 1 year in a call center ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Sharecare (Hartford, CT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- CVS Health (Hartford, CT)
- …May track and trend data. Coaches, trains and assists in the development of call center staff, as required. + Participates in and/or leads special ... Customer Service experience in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and… more
- Eversource Energy (Windsor, CT)
- …available to travel between MA/CT/NH as necessary\. Representatives are expected to be on\- call and work extended hours as well as mandatory overtime to support ... higher call volumes during times of inclement weather or other major events\. Contact center representatives are front line employees - if the power is out or… more
- Aston Carter (Shelton, CT)
- …on-site 5 days a week in Shelton, CT Preferred Skills + Experience in a call center or office environment + Familiarity with credit analysis and collections ... a fast-paced environment. Key Responsibilities + Manage accounts in assigned stations + Call and email customers regarding past due accounts + Monitor and analyze… more
- Vontier (Hartford, CT)
- …job experience working with general automotive mechanics a plus + 1+ years of call center experience or equivalent experience in dealing with customers + ... Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of PC and keyboard + Effective verbal and written communication skills - must be able to fluently speak Spanish + Ability to interpret… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more