- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- Newtown Savings Bank (Newtown, CT)
- …CT. The role has a remote option of one day per week. PRIMARY RESPONSIBILITIES + Tier 2 Help Desk Support: Diagnose and resolve issues escalated from IT ... Technology support professional for the role of Systems Support Analyst . The Systems Support Analyst provides solutions...install new desktop or infrastructure hardware and address escalated Help Desk issues that cannot be resolved… more
- Lincoln Financial (Hartford, CT)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more