- Insight Global (The Woodlands, TX)
- Job Description * Logs all support requests (received by phone, e-mail, etc.) in ServiceNow application. * Classifies and categorizes incidents; prioritize incidents ... hardware and software issues. * Provide first level of support to all IT hardware and system in the...and software installations, move add and changes (IMAC). * Support for Mobile Devices (iPhone, iPad, Android, etc.). *… more