- Houston Methodist (Houston, TX)
- At Houston Methodist, the Lead Call Center Agent position is responsible for assisting the Operations Manager with daily operations and coverage of ... volumes, wait times, hold times, completion of calls, and documentation of calls. The Lead Call Center Agent position reviews and documents call … more
- Houston Methodist (The Woodlands, TX)
- …other operational metrics. This position will act as a change agent , transforming leadership behaviors, facilitating process and performance improvement activities ... application of positive language principles + Demonstrates ability to design and lead organizational transformation - a blend of change management, coaching, and… more
- Anywhere Real Estate (Houston, TX)
- …or mortgage) + Customer service experience preferred (retail, financial services, or call center ) + Strong interpersonal, verbal, and written communication ... in the United States. Through Anywhere Inc. Customer Contact Center & Engagement, we deliver high quality leads to...as a liaison between the customer and real estate agent to ensure excellent service + Appropriately handle high… more
- Houston Methodist (The Woodlands, TX)
- …the national and international level. + Generates and communicates new ideas to lead teams to creative strategies that improve quality or service and impact entity ... of positive language principles + Acts as effective change agent + Strong assessment, organizational and problem-solving skills as...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (The Woodlands, TX)
- …efficiency and other operational metrics. S/he will act as a change agent for the organization and facilitate improvement activities throughout the system. This ... application of positive language principles + Demonstrates ability to design and lead organizational transformation - a blend of change management, coaching, and… more
- Houston Methodist (Houston, TX)
- …contributions at the unit and housewide levels, with expectation to collaborate/manage/ lead on system-wide and national initiatives. **PEOPLE ESSENTIAL FUNCTIONS** + ... the Nurse Practice Act + Acts as effective change agent + Demonstrates proficient time management skills + Expert...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …the national and international level. + Generates and communicates new ideas to lead teams to creative strategies that improve quality or service and impact entity ... of positive language principles + Acts as effective change agent + Strong assessment, organizational and problem-solving skills as...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Percepta (Houston, TX)
- …service support + Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner + Act as a liaison ... case progression + Keeping promises is critically important to agent success and customer satisfaction - Customer Service Case...up with customers on updates and timelines as these lead to a poor customer experience and diminished brand… more